Updates for r720xd

Hello,

You can refer to this page from VMware https://dell.to/2Mymbzo for their compatibility guide. Referring to the guide, you will need 2.5.4 BIOS version. 

For cards, you may need to search in the guide and check for driver downloads and firmware versions within the page.

Let me know if you have any questions.

Hi,

the 2.5.4 version will be the 100% supported version but the next versions souhld also work (they contain all previous fix). There is no reason that the lastest bios version not work but in that case you could apply a rollback if needed. Moreover the compatibility matrix is not necessarily up to date.

For your network card you have to search on this compatiblity list using the network card vendor name.

Hope that help.

I'm showing that the latest BIOS version is 2.9.0. Am I safe to update straight to that version?

Stephane,

Are you saying that I would be safe to update to 2.9.0 from my current version?

What is the current idrac firmware version and where do I find it?

You can find download iDRAC FW from below location. If you scroll down on the page you will also get an option to see previous versions which can be used for incremental updates if required.

https://www.dell.com/support/home/en-uk/drivers/driversdetails?driverid=0ghf4&oscode=ws8r2&productcode=poweredge-r720xd 

Hello,

When I attempted to update my BIOS version to 2.5.4 through the Lifecycle Controller, I got an error "Unable to verify package signature.SUP0525. Recommended action: Download the latest supported Update Package from your service provider and retry the operation." The file I attempted to use was BIOS_CR1RR_Win64_2.5.4.EXE. Did I download the wrong file?

Hi,

It may seem that the Lifecycle controller is out of date. It's recommended to update the Lifecycle Controller then BIOS.

What is the current version of the Lifecycle Controller, and where can I get it? Thanks.

Thank you for the reply. My lifecycle firmware controller is already n 2.65.65.65.

Hi,

here you can find he last version of iDRAC with Lifecycle controller https://dell.to/3bC2EIL

Thanks

Marco

Hello,

please try to refresh again iDRAC and LIfecycle controller with the file I suggested, and then try again with the BIOS.

Thanks

Marco

Hello,

I attempted the refresh of the Lifecycle Controller with that file, and I'm still getting the same result when I attempt to upgrade the BIOS.

Would you be open to trying another update method? If so, I'd like to suggest navigating to the iDRAC web GUI and applying the firmware package there. I'd test with both 2.5.4 and 2.6.1, just to rule out the possibility of there being an issue with the update package. 

If this is something you'd be open to testing, you can find the instructions linked below. You'd want to reference the steps for iDRAC7.

https://dell.to/3nHEgI1