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Saniok

5 Posts

3043

November 28th, 2019 06:00

Windows Admin Center Dell EMC OpenManage Integration Connection problems

Hi All!

I'm trying to do a proof of concept case for our client using Admin Center.

After installing Dell EMC OpenManage Integration I'm getting connection problems. I've read a lot of internet discussions on this topic, and checked all that I could find, but to no avail...

The versions are:

Windows Admin Center - 1910, installed in a Gateway mode on Windows 2019 Server VM.

Dell EMC OpenManage Integration - Version 1.0.1

Target (test) server - M630 Blade with Windows 2019 Server.

iDRAC version: 2.70.70.70

 

I can connect to a target server through Windows Admin Center, but if I choose Dell OpenManage Integraton - It tries for a couple of minutes to connect saying "Inventory information is being fetched from the target node. It

might take few minutes to display the information.", but then fails with 12 errors (one for every counter): 

----------------------------------------------------

Health Status/ Hardware Inventory_Temperatures

Unable to communicate to target node server.domain.local. The possible reasons for failure are: 1. Target node is currently being rebooted, or is powered-off. 2. Firewall is blocking communication through SMB port 445.

-----------------------------------------------------

All the firewalls are disabled. The servers are on the same network. I can telnet from WAC to target to port 445.

USB NIC also is enabled and works. I can open browser on a target server and connect to "https://idrac.local"

While the WAC says "Inventory information is being fetched" I can see a temporary user with random name being created on a target iDRAC and then deleted.

RedFish interface in iDRAC configuration is enabled

On the target server in C:\Windows\Temp\OMIMSWAC I can see a text file created with name "Inventory-random numbers.txt". In this file I see some errors:

 

--------------------------------------------------------

[[2019-11-28T16:10:45] ][Debug][1624]: [149]: main-Uninit:: Exit
2019-11-28_16-08-54-9650 :: Successfully copied WAC.exe into C:\temp\sme\dell-emc.openmanage-integration.1.0.1\Node\f59d5960-0ac7-4ac1-9405-db124f916d0f
2019-11-28_16-10-45-9450 :: DeleteWACexe:: delete C:\temp\sme\dell-emc.openmanage-integration.1.0.1\Node\f59d5960-0ac7-4ac1-9405-db124f916d0f folder successful
2019-11-28_16-10-44-3981 :: Uninitialization did not happen, do going to uninitialize..Exception: [Error : System.Management.Automation.RuntimeException: You cannot call a method on a null-valued expression.
at System.Management.Automation.ExceptionHandlingOps.CheckActionPreference(FunctionContext funcContext, Exception exception)
at System.Management.Automation.Interpreter.ActionCallInstruction`2.Run(InterpretedFrame frame)
at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame frame)
at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame frame)]
2019-11-28_16-08-58-9245 :: Init:: Intialization successfully executed
2019-11-28_16-08-54-8712 :: Creating directory with f59d5960-0ac7-4ac1-9405-db124f916d0f
2019-11-28_16-10-44-3981 :: Uninitialization did not happen, do going to uninitialize..
2019-11-28_16-10-45-9450 :: DeleteWACexe:: delete C:\temp\sme\dell-emc.openmanage-integration.1.0.1\Node folder successful
2019-11-28_16-08-54-9650 :: Successfully copied libcmtbmcapi.dll into C:\temp\sme\dell-emc.openmanage-integration.1.0.1\Node\f59d5960-0ac7-4ac1-9405-db124f916d0f
2019-11-28_16-10-44-3981 :: Get-ComponentsAttribute:: Web Rest call failed for https://169.254.0.1/redfish/v1
You cannot call a method on a null-valued expression.
Cannot index into a null array.
Cannot index into a null array.
Cannot index into a null array.
Cannot index into a null array.
Cannot index into a null array.
Cannot index into a null array.
Cannot index into a null array.
Cannot index into a null array.
Cannot index into a null array.
Cannot index into a null array.
Cannot index into a null array.
Cannot index into a null array.

----------------------------------------------------------------

I would appreciate very mach any help

Thanks a lot in advance!

 

Shiviee

24 Posts

November 29th, 2019 00:00

Hi,

Thank you for the details provided. On a quick overlook, issue seems to be in system not being able to successfully complete the Redfish command to retrieve the inventory.

  • Could you help us with log content prior to the content shared by you (would help us trace the operation sequence and actual failure point)

Saniok

5 Posts

November 29th, 2019 02:00

Hi Shiv!

Thanks a lot for you reply!

Please, find below a full log.

(I haven't found how to attach a file here, so its a copy/paste from file "C:\Windows\Temp\OMIMSWAC\Inventory2839.log")

Spoiler
[[2019-11-29T12:27:34] ][Debug][14160]: [48]: Logger-Configure:: Logfile[C:\Windows\Temp\OMIMSWAC\Inventory2839.log], loglevel[0], processid[14160], Verbose[0]
[[2019-11-29T12:27:34] ][Debug][14160]: [622]: main:: Logfile[C:\Windows\Temp\OMIMSWAC\Inventory2839.log], loglevel[0]
[[2019-11-29T12:27:35] ][Information][14160]: [645]: main:: Create command line parameter passed.
[[2019-11-29T12:27:35] ][Debug][14160]: [233]: main-Init:: Enter
[[2019-11-29T12:27:35] ][Debug][14160]: [469]: bmcInterface-bmcInterfaceParam:: Enter
[[2019-11-29T12:27:35] ][Debug][14160]: [473]: bmcInterface-bmcInterfaceParam:: Exit [0]
[[2019-11-29T12:27:35] ][Information][14160]: [254]: main-Init:: Got the Mutex Lock.
[[2019-11-29T12:27:35] ][Information][14160]: [187]: ProcHandler-IsSessionExists:: IsKeyExists return as 0
[[2019-11-29T12:27:35] ][Information][14160]: [104]: ProcHandler-GetString:: Failed to fetch S key with error message [Get size of string value failed.] as errorcode - 2
[[2019-11-29T12:27:35] ][Information][14160]: [104]: ProcHandler-GetString:: Failed to fetch S key with error message [Get size of string value failed.] as errorcode - 2
[[2019-11-29T12:27:35] ][Information][14160]: [131]: ProcHandler-GetIPAddress:: Get IPAddress is
[[2019-11-29T12:27:35] ][Information][14160]: [104]: ProcHandler-GetString:: Failed to fetch S key with error message [Get size of string value failed.] as errorcode - 2
[[2019-11-29T12:27:35] ][Information][14160]: [118]: ProcHandler-GetUser:: Get User is
[[2019-11-29T12:27:35] ][Information][14160]: [104]: ProcHandler-GetString:: Failed to fetch S key with error message [Get size of string value failed.] as errorcode - 2
[[2019-11-29T12:27:35] ][Information][14160]: [138]: ProcHandler-GetRedfishPrefix:: Get RedfishPrefix is
[[2019-11-29T12:27:35] ][Information][14160]: [229]: ProcHandler-GetReference:: GetDword return as 0
[[2019-11-29T12:27:35] ][Debug][14160]: [578]: bmcInterface-GetSystemGeneration:: Enter
[[2019-11-29T12:27:35] ][Information][14160]: [584]: bmcInterface-GetSystemGeneration:: System generation is [13G]
[[2019-11-29T12:27:35] ][Debug][14160]: [592]: bmcInterface-GetSystemGeneration:: Exit [0]
[[2019-11-29T12:27:35] ][Debug][14160]: [482]: bmcInterface-isUsbnicEnabled:: Enter
[[2019-11-29T12:27:35] ][Debug][14160]: [490]: bmcInterface-isUsbnicEnabled:: Exit [1]
[[2019-11-29T12:27:35] ][Information][14160]: [317]: main-Init:: USB NIC allready enabled.
[[2019-11-29T12:27:35] ][Information][14160]: [251]: ProcHandler-SetUSBNICEnabledAllready:: SetDword return as 0 for val 1
[[2019-11-29T12:27:35] ][Information][14160]: [201]: main-Init:: GetIpAddress Enter.
[[2019-11-29T12:27:35] ][Debug][14160]: [554]: bmcInterface-GetIPAddress:: Enter
[[2019-11-29T12:27:35] ][Information][14160]: [564]: bmcInterface-GetIPAddress:: Get USB NIC ipaddress 169.254.0.1
[[2019-11-29T12:27:35] ][Debug][14160]: [572]: bmcInterface-GetIPAddress:: Exit [0]
[[2019-11-29T12:27:35] ][Information][14160]: [222]: main-Init:: GetIpAddress Exit.
[[2019-11-29T12:27:35] ][Information][14160]: [434]: curlInterface::IsRedfishEnabled:: curl_url : [https://169.254.0.1/redfish/v1]
[[2019-11-29T12:27:36] ][Information][14160]: [479]: curlInterface-IsRedfishEnabled:: Response status code is 200
[[2019-11-29T12:27:36] ][Debug][14160]: [496]: bmcInterface-CreateUser:: Enter
[[2019-11-29T12:27:37] ][Information][14160]: [509]: bmcInterface-CreateUser:: Successfully created user hWavmRb
[[2019-11-29T12:27:37] ][Debug][14160]: [535]: bmcInterface-CreateUser:: Exit [0]
[[2019-11-29T12:27:37] ][Information][14160]: [372]: main-Init:: Successfully created user at slot 3.
[[2019-11-29T12:27:37] ][Information][14160]: [395]: main-Init:: Initiate create session ID process...
[[2019-11-29T12:27:37] ][Information][14160]: [299]: curlInterface-PostSessionID:: Initiate session id creation for 169.254.0.1
[[2019-11-29T12:27:37] ][Information][14160]: [69]: curlInterface-CreateCurlHandle:: URL is https://169.254.0.1/redfish/v1/Sessions
[[2019-11-29T12:27:39] ][Information][14160]: [157]: curlInterface-PostURL:: http response status code is 201 []
[[2019-11-29T12:27:39] ][Information][14160]: [314]: curlInterface-PostSessionID::PostURL return result [0]
[[2019-11-29T12:27:39] ][Information][14160]: [344]: curlInterface-InitializeSessionID:: Response Data : {"@Message.ExtendedInfo":[{"Message":"The resource has been created successfully","MessageArgs":[],"MessageArgs@odata.count":0,"MessageId":"Base.1.2.Created","RelatedProperties":[],"RelatedProperties@od
[[2019-11-29T12:27:39] ][Information][14160]: [355]: curlInterface-InitializeSessionID:: Response status code is 201
[[2019-11-29T12:27:39] ][Information][14160]: [53]: ProcHandler-SetUser:: Set User return result 0
[[2019-11-29T12:27:39] ][Information][14160]: [67]: ProcHandler-SetIPAddress:: Set IPAddress return result 0
[[2019-11-29T12:27:39] ][Information][14160]: [46]: ProcHandler-SetSessionID:: Set session ID return result 0
[[2019-11-29T12:27:39] ][Information][14160]: [74]: ProcHandler-SetSessionLocation:: Set SessionLocation return result 0
[[2019-11-29T12:27:39] ][Information][14160]: [244]: ProcHandler-SetSlot:: SetDword return as 0 for val 3
[[2019-11-29T12:27:39] ][Information][14160]: [81]: ProcHandler-SetRedfishPrefix:: Set Redfish prefix return result 0
[[2019-11-29T12:27:39] ][Information][14160]: [229]: ProcHandler-GetReference:: GetDword return as 0
[[2019-11-29T12:27:39] ][Information][14160]: [158]: ProcHandler-IncrementReference:: Get count val is 0
[[2019-11-29T12:27:39] ][Information][14160]: [258]: ProcHandler-SetReference:: SetDword return as 0 for val 1
[[2019-11-29T12:27:39] ][Information][14160]: [161]: ProcHandler-IncrementReference:: Set counnt val is 1
[[2019-11-29T12:27:39] ][Information][14160]: [428]: main-Init:: Successfully created session id for user hWavmRb
[[2019-11-29T12:27:39] ][Information][14160]: [229]: ProcHandler-GetReference:: GetDword return as 1
[[2019-11-29T12:27:39] ][Information][14160]: [104]: ProcHandler-GetString:: Failed to fetch S key with error message [Get size of string value failed.] as errorcode - 2
[[2019-11-29T12:27:39] ][Information][14160]: [88]: ProcHandler-SetApplicationId:: Set application ID return result 0
[[2019-11-29T12:27:39] ][Information][14160]: [455]: main-Init:: Unlock the Mutex Lock.
[[2019-11-29T12:27:39] ][Debug][14160]: [476]: main-Init:: Exit
[[2019-11-29T12:29:25] ][Debug][12192]: [48]: Logger-Configure:: Logfile[C:\Windows\Temp\OMIMSWAC\Inventory2839.log], loglevel[0], processid[12192], Verbose[0]
[[2019-11-29T12:29:25] ][Debug][12192]: [622]: main:: Logfile[C:\Windows\Temp\OMIMSWAC\Inventory2839.log], loglevel[0]
[[2019-11-29T12:29:25] ][Information][12192]: [657]: main:: Release command line parameter passed.
[[2019-11-29T12:29:25] ][Debug][12192]: [61]: main-Uninit:: Enter
[[2019-11-29T12:29:25] ][Debug][12192]: [469]: bmcInterface-bmcInterfaceParam:: Enter
[[2019-11-29T12:29:25] ][Debug][12192]: [473]: bmcInterface-bmcInterfaceParam:: Exit [0]
[[2019-11-29T12:29:25] ][Information][12192]: [74]: main-Uninit:: Got the Mutex Lock.
[[2019-11-29T12:29:25] ][Information][12192]: [187]: ProcHandler-IsSessionExists:: IsKeyExists return as 1
[[2019-11-29T12:29:25] ][Information][12192]: [229]: ProcHandler-GetReference:: GetDword return as 1
[[2019-11-29T12:29:25] ][Information][12192]: [169]: ProcHandler-DecrementReference:: get count val is 1
[[2019-11-29T12:29:25] ][Information][12192]: [258]: ProcHandler-SetReference:: SetDword return as 0 for val 0
[[2019-11-29T12:29:25] ][Information][12192]: [171]: ProcHandler-DecrementReference:: Set count val is 0
[[2019-11-29T12:29:25] ][Information][12192]: [88]: ProcHandler-SetApplicationId:: Set application ID return result 0
[[2019-11-29T12:29:25] ][Information][12192]: [229]: ProcHandler-GetReference:: GetDword return as 0
[[2019-11-29T12:29:25] ][Information][12192]: [118]: ProcHandler-GetUser:: Get User is hWavmRb
[[2019-11-29T12:29:25] ][Information][12192]: [131]: ProcHandler-GetIPAddress:: Get IPAddress is 169.254.0.1
[[2019-11-29T12:29:25] ][Information][12192]: [213]: ProcHandler-GetSlot:: GetDword return as 3
[[2019-11-29T12:29:25] ][Information][12192]: [96]: main-Uninit:: User is hWavmRb
[[2019-11-29T12:29:25] ][Information][12192]: [109]: main-Uninit:: Count is 0, hence purging all details.
[[2019-11-29T12:29:25] ][Information][12192]: [69]: curlInterface-CreateCurlHandle:: URL is https://169.254.0.1/redfish/v1/Sessions/23
[[2019-11-29T12:29:26] ][Information][12192]: [184]: curlInterface-DeleteURL:: http response status code is 200
[[2019-11-29T12:29:26] ][Information][12192]: [293]: curlInterface-DeleteSessionID::DeleteURL return result [0]
[[2019-11-29T12:29:26] ][Information][12192]: [325]: curlInterface-DeInitializeSessionID:: delete session id return result [0]
[[2019-11-29T12:29:26] ][Information][12192]: [38]: main-Cleanup:: Trying to cleanup on Failure scenario for errorcode - 1
[[2019-11-29T12:29:26] ][Debug][12192]: [541]: bmcInterface-Release:: Enter
[[2019-11-29T12:29:26] ][Debug][12192]: [548]: bmcInterface-Release:: Exit [0]
[[2019-11-29T12:29:26] ][Information][12192]: [269]: ProcHandler-ReleaseKey:: delete key return result [0]
[[2019-11-29T12:29:26] ][Information][12192]: [135]: main-Uninit:: Unlock the Mutex.
[[2019-11-29T12:29:26] ][Debug][12192]: [149]: main-Uninit:: Exit
2019-11-29_12-27-34-7293 :: Successfully copied libcmtbmcapi.dll into C:\temp\sme\dell-emc.openmanage-integration.1.0.1\Node\ef77464d-8118-4bd1-ab3f-dec203b9c384
2019-11-29_12-29-26-1792 :: DeleteWACexe:: delete C:\temp\sme\dell-emc.openmanage-integration.1.0.1\Node\ef77464d-8118-4bd1-ab3f-dec203b9c384 folder successful
2019-11-29_12-27-34-6043 :: Creating directory with ef77464d-8118-4bd1-ab3f-dec203b9c384
2019-11-29_12-27-34-7293 :: Successfully copied WAC.exe into C:\temp\sme\dell-emc.openmanage-integration.1.0.1\Node\ef77464d-8118-4bd1-ab3f-dec203b9c384
2019-11-29_12-29-25-1323 :: Uninitialization did not happen, do going to uninitialize..Exception: [Error : System.Management.Automation.RuntimeException: You cannot call a method on a null-valued expression.
at System.Management.Automation.ExceptionHandlingOps.CheckActionPreference(FunctionContext funcContext, Exception exception)
at System.Management.Automation.Interpreter.ActionCallInstruction`2.Run(InterpretedFrame frame)
at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame frame)
at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame frame)]
2019-11-29_12-29-25-1323 :: Uninitialization did not happen, do going to uninitialize..
2019-11-29_12-29-26-1792 :: DeleteWACexe:: delete C:\temp\sme\dell-emc.openmanage-integration.1.0.1\Node folder successful
2019-11-29_12-27-39-6199 :: Init:: Intialization successfully executed
2019-11-29_12-29-25-1323 :: Get-ComponentsAttribute:: Web Rest call failed for https://169.254.0.1/redfish/v1
You cannot call a method on a null-valued expression.
Cannot index into a null array.
Cannot index into a null array.
Cannot index into a null array.
Cannot index into a null array.
Cannot index into a null array.
Cannot index into a null array.
Cannot index into a null array.
Cannot index into a null array.
Cannot index into a null array.
Cannot index into a null array.
Cannot index into a null array.
Cannot index into a null array.
[[2019-11-29T12:27:34] ][Debug][14160]: [48]: Logger-Configure:: Logfile[C:\Windows\Temp\OMIMSWAC\Inventory2839.log], loglevel[0], processid[14160], Verbose[0][[2019-11-29T12:27:34] ][Debug][14160]: [622]: main:: Logfile[C:\Windows\Temp\OMIMSWAC\Inventory2839.log], loglevel[0][[2019-11-29T12:27:35] ][Information][14160]: [645]: main:: Create command line parameter passed.[[2019-11-29T12:27:35] ][Debug][14160]: [233]: main-Init:: Enter[[2019-11-29T12:27:35] ][Debug][14160]: [469]: bmcInterface-bmcInterfaceParam:: Enter[[2019-11-29T12:27:35] ][Debug][14160]: [473]: bmcInterface-bmcInterfaceParam:: Exit [0][[2019-11-29T12:27:35] ][Information][14160]: [254]: main-Init:: Got the Mutex Lock.[[2019-11-29T12:27:35] ][Information][14160]: [187]: ProcHandler-IsSessionExists:: IsKeyExists return as 0[[2019-11-29T12:27:35] ][Information][14160]: [104]: ProcHandler-GetString:: Failed to fetch S key with error message [Get size of string value failed.] as errorcode - 2[[2019-11-29T12:27:35] ][Information][14160]: [104]: ProcHandler-GetString:: Failed to fetch S key with error message [Get size of string value failed.] as errorcode - 2[[2019-11-29T12:27:35] ][Information][14160]: [131]: ProcHandler-GetIPAddress:: Get IPAddress is[[2019-11-29T12:27:35] ][Information][14160]: [104]: ProcHandler-GetString:: Failed to fetch S key with error message [Get size of string value failed.] as errorcode - 2[[2019-11-29T12:27:35] ][Information][14160]: [118]: ProcHandler-GetUser:: Get User is[[2019-11-29T12:27:35] ][Information][14160]: [104]: ProcHandler-GetString:: Failed to fetch S key with error message [Get size of string value failed.] as errorcode - 2[[2019-11-29T12:27:35] ][Information][14160]: [138]: ProcHandler-GetRedfishPrefix:: Get RedfishPrefix is[[2019-11-29T12:27:35] ][Information][14160]: [229]: ProcHandler-GetReference:: GetDword return as 0[[2019-11-29T12:27:35] ][Debug][14160]: [578]: bmcInterface-GetSystemGeneration:: Enter[[2019-11-29T12:27:35] ][Information][14160]: [584]: bmcInterface-GetSystemGeneration:: System generation is [13G][[2019-11-29T12:27:35] ][Debug][14160]: [592]: bmcInterface-GetSystemGeneration:: Exit [0][[2019-11-29T12:27:35] ][Debug][14160]: [482]: bmcInterface-isUsbnicEnabled:: Enter[[2019-11-29T12:27:35] ][Debug][14160]: [490]: bmcInterface-isUsbnicEnabled:: Exit [1][[2019-11-29T12:27:35] ][Information][14160]: [317]: main-Init:: USB NIC allready enabled.[[2019-11-29T12:27:35] ][Information][14160]: [251]: ProcHandler-SetUSBNICEnabledAllready:: SetDword return as 0 for val 1[[2019-11-29T12:27:35] ][Information][14160]: [201]: main-Init:: GetIpAddress Enter.[[2019-11-29T12:27:35] ][Debug][14160]: [554]: bmcInterface-GetIPAddress:: Enter[[2019-11-29T12:27:35] ][Information][14160]: [564]: bmcInterface-GetIPAddress:: Get USB NIC ipaddress 169.254.0.1[[2019-11-29T12:27:35] ][Debug][14160]: [572]: bmcInterface-GetIPAddress:: Exit [0][[2019-11-29T12:27:35] ][Information][14160]: [222]: main-Init:: GetIpAddress Exit.[[2019-11-29T12:27:35] ][Information][14160]: [434]: curlInterface::IsRedfishEnabled:: curl_url : [https://169.254.0.1/redfish/v1][[2019-11-29T12:27:36] ][Information][14160]: [479]: curlInterface-IsRedfishEnabled:: Response status code is 200[[2019-11-29T12:27:36] ][Debug][14160]: [496]: bmcInterface-CreateUser:: Enter[[2019-11-29T12:27:37] ][Information][14160]: [509]: bmcInterface-CreateUser:: Successfully created user hWavmRb[[2019-11-29T12:27:37] ][Debug][14160]: [535]: bmcInterface-CreateUser:: Exit [0][[2019-11-29T12:27:37] ][Information][14160]: [372]: main-Init:: Successfully created user at slot 3.[[2019-11-29T12:27:37] ][Information][14160]: [395]: main-Init:: Initiate create session ID process...[[2019-11-29T12:27:37] ][Information][14160]: [299]: curlInterface-PostSessionID:: Initiate session id creation for 169.254.0.1[[2019-11-29T12:27:37] ][Information][14160]: [69]: curlInterface-CreateCurlHandle:: URL is https://169.254.0.1/redfish/v1/Sessions[[2019-11-29T12:27:39] ][Information][14160]: [157]: curlInterface-PostURL:: http response status code is 201 [][[2019-11-29T12:27:39] ][Information][14160]: [314]: curlInterface-PostSessionID::PostURL return result [0][[2019-11-29T12:27:39] ][Information][14160]: [344]: curlInterface-InitializeSessionID:: Response Data : {"@Message.ExtendedInfo":[{"Message":"The resource has been created successfully","MessageArgs":[],"MessageArgs@odata.count":0,"MessageId":"Base.1.2.Created","RelatedProperties":[],"RelatedProperties@od[[2019-11-29T12:27:39] ][Information][14160]: [355]: curlInterface-InitializeSessionID:: Response status code is 201[[2019-11-29T12:27:39] ][Information][14160]: [53]: ProcHandler-SetUser:: Set User return result 0[[2019-11-29T12:27:39] ][Information][14160]: [67]: ProcHandler-SetIPAddress:: Set IPAddress return result 0[[2019-11-29T12:27:39] ][Information][14160]: [46]: ProcHandler-SetSessionID:: Set session ID return result 0[[2019-11-29T12:27:39] ][Information][14160]: [74]: ProcHandler-SetSessionLocation:: Set SessionLocation return result 0[[2019-11-29T12:27:39] ][Information][14160]: [244]: ProcHandler-SetSlot:: SetDword return as 0 for val 3[[2019-11-29T12:27:39] ][Information][14160]: [81]: ProcHandler-SetRedfishPrefix:: Set Redfish prefix return result 0[[2019-11-29T12:27:39] ][Information][14160]: [229]: ProcHandler-GetReference:: GetDword return as 0[[2019-11-29T12:27:39] ][Information][14160]: [158]: ProcHandler-IncrementReference:: Get count val is 0[[2019-11-29T12:27:39] ][Information][14160]: [258]: ProcHandler-SetReference:: SetDword return as 0 for val 1[[2019-11-29T12:27:39] ][Information][14160]: [161]: ProcHandler-IncrementReference:: Set counnt val is 1[[2019-11-29T12:27:39] ][Information][14160]: [428]: main-Init:: Successfully created session id for user hWavmRb[[2019-11-29T12:27:39] ][Information][14160]: [229]: ProcHandler-GetReference:: GetDword return as 1[[2019-11-29T12:27:39] ][Information][14160]: [104]: ProcHandler-GetString:: Failed to fetch S key with error message [Get size of string value failed.] as errorcode - 2[[2019-11-29T12:27:39] ][Information][14160]: [88]: ProcHandler-SetApplicationId:: Set application ID return result 0[[2019-11-29T12:27:39] ][Information][14160]: [455]: main-Init:: Unlock the Mutex Lock.[[2019-11-29T12:27:39] ][Debug][14160]: [476]: main-Init:: Exit[[2019-11-29T12:29:25] ][Debug][12192]: [48]: Logger-Configure:: Logfile[C:\Windows\Temp\OMIMSWAC\Inventory2839.log], loglevel[0], processid[12192], Verbose[0][[2019-11-29T12:29:25] ][Debug][12192]: [622]: main:: Logfile[C:\Windows\Temp\OMIMSWAC\Inventory2839.log], loglevel[0][[2019-11-29T12:29:25] ][Information][12192]: [657]: main:: Release command line parameter passed.[[2019-11-29T12:29:25] ][Debug][12192]: [61]: main-Uninit:: Enter[[2019-11-29T12:29:25] ][Debug][12192]: [469]: bmcInterface-bmcInterfaceParam:: Enter[[2019-11-29T12:29:25] ][Debug][12192]: [473]: bmcInterface-bmcInterfaceParam:: Exit [0][[2019-11-29T12:29:25] ][Information][12192]: [74]: main-Uninit:: Got the Mutex Lock.[[2019-11-29T12:29:25] ][Information][12192]: [187]: ProcHandler-IsSessionExists:: IsKeyExists return as 1[[2019-11-29T12:29:25] ][Information][12192]: [229]: ProcHandler-GetReference:: GetDword return as 1[[2019-11-29T12:29:25] ][Information][12192]: [169]: ProcHandler-DecrementReference:: get count val is 1[[2019-11-29T12:29:25] ][Information][12192]: [258]: ProcHandler-SetReference:: SetDword return as 0 for val 0[[2019-11-29T12:29:25] ][Information][12192]: [171]: ProcHandler-DecrementReference:: Set count val is 0[[2019-11-29T12:29:25] ][Information][12192]: [88]: ProcHandler-SetApplicationId:: Set application ID return result 0[[2019-11-29T12:29:25] ][Information][12192]: [229]: ProcHandler-GetReference:: GetDword return as 0[[2019-11-29T12:29:25] ][Information][12192]: [118]: ProcHandler-GetUser:: Get User is hWavmRb[[2019-11-29T12:29:25] ][Information][12192]: [131]: ProcHandler-GetIPAddress:: Get IPAddress is 169.254.0.1[[2019-11-29T12:29:25] ][Information][12192]: [213]: ProcHandler-GetSlot:: GetDword return as 3[[2019-11-29T12:29:25] ][Information][12192]: [96]: main-Uninit:: User is hWavmRb[[2019-11-29T12:29:25] ][Information][12192]: [109]: main-Uninit:: Count is 0, hence purging all details.[[2019-11-29T12:29:25] ][Information][12192]: [69]: curlInterface-CreateCurlHandle:: URL is https://169.254.0.1/redfish/v1/Sessions/23[[2019-11-29T12:29:26] ][Information][12192]: [184]: curlInterface-DeleteURL:: http response status code is 200[[2019-11-29T12:29:26] ][Information][12192]: [293]: curlInterface-DeleteSessionID::DeleteURL return result [0][[2019-11-29T12:29:26] ][Information][12192]: [325]: curlInterface-DeInitializeSessionID:: delete session id return result [0][[2019-11-29T12:29:26] ][Information][12192]: [38]: main-Cleanup:: Trying to cleanup on Failure scenario for errorcode - 1[[2019-11-29T12:29:26] ][Debug][12192]: [541]: bmcInterface-Release:: Enter[[2019-11-29T12:29:26] ][Debug][12192]: [548]: bmcInterface-Release:: Exit [0][[2019-11-29T12:29:26] ][Information][12192]: [269]: ProcHandler-ReleaseKey:: delete key return result [0][[2019-11-29T12:29:26] ][Information][12192]: [135]: main-Uninit:: Unlock the Mutex.[[2019-11-29T12:29:26] ][Debug][12192]: [149]: main-Uninit:: Exit2019-11-29_12-27-34-7293 :: Successfully copied libcmtbmcapi.dll into C:\temp\sme\dell-emc.openmanage-integration.1.0.1\Node\ef77464d-8118-4bd1-ab3f-dec203b9c3842019-11-29_12-29-26-1792 :: DeleteWACexe:: delete C:\temp\sme\dell-emc.openmanage-integration.1.0.1\Node\ef77464d-8118-4bd1-ab3f-dec203b9c384 folder successful2019-11-29_12-27-34-6043 :: Creating directory with ef77464d-8118-4bd1-ab3f-dec203b9c3842019-11-29_12-27-34-7293 :: Successfully copied WAC.exe into C:\temp\sme\dell-emc.openmanage-integration.1.0.1\Node\ef77464d-8118-4bd1-ab3f-dec203b9c3842019-11-29_12-29-25-1323 :: Uninitialization did not happen, do going to uninitialize..Exception: [Error : System.Management.Automation.RuntimeException: You cannot call a method on a null-valued expression.at System.Management.Automation.ExceptionHandlingOps.CheckActionPreference(FunctionContext funcContext, Exception exception)at System.Management.Automation.Interpreter.ActionCallInstruction`2.Run(InterpretedFrame frame)at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame frame)at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame frame)]2019-11-29_12-29-25-1323 :: Uninitialization did not happen, do going to uninitialize..2019-11-29_12-29-26-1792 :: DeleteWACexe:: delete C:\temp\sme\dell-emc.openmanage-integration.1.0.1\Node folder successful2019-11-29_12-27-39-6199 :: Init:: Intialization successfully executed2019-11-29_12-29-25-1323 :: Get-ComponentsAttribute:: Web Rest call failed for https://169.254.0.1/redfish/v1You cannot call a method on a null-valued expression.Cannot index into a null array.Cannot index into a null array.Cannot index into a null array.Cannot index into a null array.Cannot index into a null array.Cannot index into a null array.Cannot index into a null array.Cannot index into a null array.Cannot index into a null array.Cannot index into a null array.Cannot index into a null array.Cannot index into a null array.

Thanks a lot again!

Regards,

Alex.

Shiviee

24 Posts

December 4th, 2019 06:00

Hi Alex,

Thank you for the details.

Issue seems to be due to Redfish command failure in target node (returning null), will it be possible for you to check if Redfish commands are successful to "OS to iDRAC Passthrough" IP in the target node? (by using Postman or other REST clients).

Sample command : https://169.254.0.1/redfish/v1/Systems/System.Embedded.1/Bios

 

Also, just curious if you are seeing this issue on multiple test servers or just one.

 

If you continue to see the failure, please raise a Service Request.

Saniok

5 Posts

December 6th, 2019 03:00

Hi, Shiv!

Thank you for your reply.

I tried to connect to another (production) server, but the behavior was the same.

 

I tried the sample command you provided from a browser. 

The browser notified me about self-signed certificate, than there was a prompt for username / password.

After logging in with root iDRAC credentials the file "Bios.json" was downloaded (attached below, service tag  removed).

Spoiler
{"@Redfish.Settings":{"@odata.context":"/redfish/v1/$metadata#Settings.Settings","@odata.type":"#Settings.v1_1_0.Settings","SettingsObject":{"@odata.id":"/redfish/v1/Systems/System.Embedded.1/Bios/Settings"},"SupportedApplyTimes":["OnReset","AtMaintenanceWindowStart","InMaintenanceWindowOnReset"]},"@odata.context":"/redfish/v1/$metadata#Bios.Bios","@odata.id":"/redfish/v1/Systems/System.Embedded.1/Bios","@odata.type":"#Bios.v1_0_3.Bios","Actions":{"#Bios.ChangePassword":{"target":"/redfish/v1/Systems/System.Embedded.1/Bios/Actions/Bios.ChangePassword"},"#Bios.ResetBios":{"target":"/redfish/v1/Systems/System.Embedded.1/Bios/Actions/Bios.ResetBios"}},"AttributeRegistry":"BiosAttributeRegistry.v1_0_3","Attributes":{"AcPwrRcvry":"Last","AesNi":"Enabled","AssetTag":"","BootMode":"Uefi","BootSeqRetry":"Enabled","CollaborativeCpuPerfCtrl":"Disabled","ConTermType":"Vt100Vt220","ControlledTurbo":"Disabled","CorrEccSmi":"Enabled","CpuInterconnectBusLinkPower":"Enabled","CurrentEmbVideoState":"Enabled","DcuIpPrefetcher":"Enabled","DcuStreamerPrefetcher":"Enabled","DynamicCoreAllocation":"Disabled","EmbSata":"AhciMode","EmbVideo":"Enabled","EnergyEfficientTurbo":"Disabled","EnergyPerformanceBias":"MaxPower","ErrPrompt":"Enabled","ExtSerialConnector":"Serial1","FailSafeBaud":"115200","ForceInt10":"Disabled","GlobalSlotDriverDisable":"Disabled","HddFailover":"Disabled","InSystemCharacterization":"FastBoot","IntegratedNetwork1":"Enabled","IntegratedRaid":"Enabled","IntelTxt":"Off","InternalUsb":"On","IoNonPostedPrefetch":"Disabled","IoatEngine":"Disabled","IscsiDev1Con1Auth":"None","IscsiDev1Con1ChapName":"","IscsiDev1Con1ChapSecret":"","IscsiDev1Con1ChapType":"OneWay","IscsiDev1Con1DhcpEnDis":"Disabled","IscsiDev1Con1EnDis":"Disabled","IscsiDev1Con1Gateway":"","IscsiDev1Con1Interface":"NIC.Integrated.1-1-1","IscsiDev1Con1Ip":"","IscsiDev1Con1IsId":"","IscsiDev1Con1Lun":"0","IscsiDev1Con1Mask":"","IscsiDev1Con1Port":3260,"IscsiDev1Con1Protocol":"IPv4","IscsiDev1Con1Retry":3,"IscsiDev1Con1RevChapName":"","IscsiDev1Con1RevChapSecret":"","IscsiDev1Con1TargetIp":"","IscsiDev1Con1TargetName":"","IscsiDev1Con1TgtDhcpEnDis":"Disabled","IscsiDev1Con1Timeout":10000,"IscsiDev1Con1VlanEnDis":"Disabled","IscsiDev1Con1VlanId":1,"IscsiDev1Con1VlanPriority":0,"IscsiDev1Con2Auth":"None","IscsiDev1Con2ChapName":"","IscsiDev1Con2ChapSecret":"","IscsiDev1Con2ChapType":"OneWay","IscsiDev1Con2DhcpEnDis":"Disabled","IscsiDev1Con2EnDis":"Disabled","IscsiDev1Con2Gateway":"","IscsiDev1Con2Interface":"NIC.Integrated.1-1-1","IscsiDev1Con2Ip":"","IscsiDev1Con2IsId":"","IscsiDev1Con2Lun":"0","IscsiDev1Con2Mask":"","IscsiDev1Con2Port":3260,"IscsiDev1Con2Protocol":"IPv4","IscsiDev1Con2Retry":3,"IscsiDev1Con2RevChapName":"","IscsiDev1Con2RevChapSecret":"","IscsiDev1Con2TargetIp":"","IscsiDev1Con2TargetName":"","IscsiDev1Con2TgtDhcpEnDis":"Disabled","IscsiDev1Con2Timeout":10000,"IscsiDev1Con2VlanEnDis":"Disabled","IscsiDev1Con2VlanId":1,"IscsiDev1Con2VlanPriority":0,"IscsiDev1ConOrder":"Con1Con2","IscsiDev1EnDis":"Disabled","IscsiInitiatorName":"","LogicalProc":"Enabled","LowerMmio":"Disabled","MemFrequency":"MaxPerf","MemOpMode":"OptimizerMode","MemPatrolScrub":"Standard","MemRefreshRate":"1x","MemTest":"Disabled","MmioAbove4Gb":"Enabled","MonitorMwait":"Enabled","NodeInterleave":"Disabled","NumLock":"On","OneTimeBootMode":"Disabled","OneTimeUefiBootSeqDev":"RAID.Integrated.1-1","OsWatchdogTimer":"Disabled","PasswordStatus":"Unlocked","PowerSaver":"Disabled","Proc1Brand":"Intel(R) Xeon(R) CPU E5-2630 v3 @ 2.40GHz","Proc1Id":"6-3F-2","Proc1L2Cache":"8x256 KB","Proc1L3Cache":"20 MB","Proc1Microcode":"0x43","Proc1NumCores":8,"Proc1TurboCoreNum":"All","Proc2Brand":"Intel(R) Xeon(R) CPU E5-2630 v3 @ 2.40GHz","Proc2Id":"6-3F-2","Proc2L2Cache":"8x256 KB","Proc2L3Cache":"20 MB","Proc2Microcode":"0x43","Proc2NumCores":8,"Proc2TurboCoreNum":"All","Proc64bit":"Yes","ProcAdjCacheLine":"Enabled","ProcAts":"Enabled","ProcBusSpeed":"8.0 GT/s","ProcC1E":"Disabled","ProcCStates":"Disabled","ProcConfigTdp":"Nominal","ProcCoreSpeed":"2.40 GHz","ProcCores":"All","ProcExecuteDisable":"Enabled","ProcHwPrefetcher":"Enabled","ProcPwrPerf":"MaxPerf","ProcTurboMode":"Enabled","ProcVirtualization":"Enabled","ProcX2Apic":"Disabled","PwrButton":"Enabled","PxeDev1EnDis":"Enabled","PxeDev1Interface":"NIC.Integrated.1-1-1","PxeDev1Protocol":"IPv4","PxeDev1VlanEnDis":"Disabled","PxeDev1VlanId":1,"PxeDev1VlanPriority":0,"PxeDev2EnDis":"Disabled","PxeDev2Interface":"NIC.Integrated.1-1-1","PxeDev2Protocol":"IPv4","PxeDev2VlanEnDis":"Disabled","PxeDev2VlanId":1,"PxeDev2VlanPriority":0,"PxeDev3EnDis":"Disabled","PxeDev3Interface":"NIC.Integrated.1-1-1","PxeDev3Protocol":"IPv4","PxeDev3VlanEnDis":"Disabled","PxeDev3VlanId":1,"PxeDev3VlanPriority":0,"PxeDev4EnDis":"Disabled","PxeDev4Interface":"NIC.Integrated.1-1-1","PxeDev4Protocol":"IPv4","PxeDev4VlanEnDis":"Disabled","PxeDev4VlanId":1,"PxeDev4VlanPriority":0,"QpiSpeed":"MaxDataRate","RedirAfterBoot":"Enabled","RtidSetting":"Disabled","SHA256SetupPassword":"","SHA256SetupPasswordSalt":"","SHA256SystemPassword":"","SHA256SystemPasswordSalt":"","SataPortA":"Auto","SataPortACapacity":"N/A","SataPortADriveType":"Unknown Device","SataPortAModel":"Unknown","SataPortB":"Auto","SataPortBCapacity":"N/A","SataPortBDriveType":"Unknown Device","SataPortBModel":"Unknown","SataPortC":"Auto","SataPortCCapacity":"N/A","SataPortCDriveType":"Unknown Device","SataPortCModel":"Unknown","SataPortD":"Auto","SataPortDCapacity":"N/A","SataPortDDriveType":"Unknown Device","SataPortDModel":"Unknown","SataPortE":"Auto","SataPortECapacity":"N/A","SataPortEDriveType":"Unknown Device","SataPortEModel":"Unknown","SataPortF":"Auto","SataPortFCapacity":"N/A","SataPortFDriveType":"Unknown Device","SataPortFModel":"Unknown","SataPortG":"Auto","SataPortGCapacity":"N/A","SataPortGDriveType":"Unknown Device","SataPortGModel":"Unknown","SataPortH":"Auto","SataPortHCapacity":"N/A","SataPortHDriveType":"Unknown Device","SataPortHModel":"Unknown","SecureBoot":"Disabled","SecureBootPolicy":"Standard","SecurityFreezeLock":"Enabled","SerialComm":"Off","SerialPortAddress":"Com1","SetBootOrderDis":"NIC.PxeDevice.1-1","SetBootOrderEn":"RAID.Integrated.1-1","SetBootOrderFqdd1":"","SetBootOrderFqdd10":"","SetBootOrderFqdd11":"","SetBootOrderFqdd12":"","SetBootOrderFqdd13":"","SetBootOrderFqdd14":"","SetBootOrderFqdd15":"","SetBootOrderFqdd16":"","SetBootOrderFqdd2":"","SetBootOrderFqdd3":"","SetBootOrderFqdd4":"","SetBootOrderFqdd5":"","SetBootOrderFqdd6":"","SetBootOrderFqdd7":"","SetBootOrderFqdd8":"","SetBootOrderFqdd9":"","SetLegacyHddOrderFqdd1":"","SetLegacyHddOrderFqdd10":"","SetLegacyHddOrderFqdd11":"","SetLegacyHddOrderFqdd12":"","SetLegacyHddOrderFqdd13":"","SetLegacyHddOrderFqdd14":"","SetLegacyHddOrderFqdd15":"","SetLegacyHddOrderFqdd16":"","SetLegacyHddOrderFqdd2":"","SetLegacyHddOrderFqdd3":"","SetLegacyHddOrderFqdd4":"","SetLegacyHddOrderFqdd5":"","SetLegacyHddOrderFqdd6":"","SetLegacyHddOrderFqdd7":"","SetLegacyHddOrderFqdd8":"","SetLegacyHddOrderFqdd9":"","SetupPassword":null,"Slot1":"Enabled","Slot2":"Enabled","SnoopHldOff":"Roll256Cycles","SnoopMode":"EarlySnoop","SriovGlobalEnable":"Disabled","SysMemSize":"128 GB","SysMemSpeed":"1866 Mhz","SysMemType":"ECC DDR4","SysMemVolt":"1.20 V","SysMfrContactInfo":"www.dell.com","SysPassword":null,"SysProfile":"PerfOptimized","SystemBiosVersion":"2.10.5","SystemCpldVersion":"1.0.5","SystemManufacturer":"Dell Inc.","SystemMeVersion":"3.1.3.72","SystemModelName":"PowerEdge M630","SystemServiceTag":"XXXXXXX","TpmCommand":"None","TpmFirmware":"","TpmInfo":"Type: 1.2-NTC","TpmPpiBypassClear":"Disabled","TpmPpiBypassProvision":"Disabled","TpmSecurity":"Off","TpmStatus":"Unknown","UefiComplianceVersion":"2.4","UefiVariableAccess":"Standard","UncoreFrequency":"MaxUFS","Usb3Setting":"Disabled","UsbPorts":"AllOn","VideoMem":"16 MB","WorkloadProfile":"NotAvailable","WriteCache":"Disabled"},"Description":"BIOS Configuration Current Settings","Id":"Bios","Name":"BIOS Configuration Current Settings"}
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I tried to check the sample command through the Postman as you suggested, but, as I am not a developer (I am Systems Engineer) - I was not able to understand how to set up authentication through the Postman, so I was always getting error "401 - Not Authenticated".

As for rising a service request - I don't know if I am eligible to do so. The server is under current warranty, but as this is a "proof of concept" project - I don't have any other support contracts with DELL.

 

I don't know if this all helps, but anyway thanks a lot for all your time and effort!

 

Regards,

Alex.

 

 

alias_erpede

1 Message

January 8th, 2020 04:00

Same errors here. Same debug log entries: 'Cannot index into a null array.'

Shiviee

24 Posts

June 20th, 2020 21:00

Hello,

Were you able to solve this issue by connecting to the devices with specified credentials as Manage As?

OMIMSWAC does not support Single Sign-On or Smart Card authentication methods as of now. 

louis_reeves

3 Posts

June 12th, 2023 08:00

There are several reasons why this can happen. Here are the top 12 issues and their resolution 

Basic Troubleshooting for Windows Admin Center with OpenManage Integration for Microsoft Windows Admin Center | Dell US

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