UBruns
1 Nickel

iDRAC FWUpdate with racadm fails

HI all,

some specs first:

iDRAC8, Current Firmware: V2.10.10.10

RACADM ,V8.2, x64

I try to update the iDRAC Firmware with V2.21.21.21 and the racadm remote connection.

Syntax:

racadm.exe -r 1.2.3.4 -u MyUser -p MyPassword fwupdate -u -p -d FW_V2.21.21.21.exe

After some time I get the error message:

ERROR: Unable to transfer image file to RAC.

Most the time, next try with same syntax will give:

ERROR: Remote host is not reachable or connection is interrupted.

Also there is a firewall between the racadm.exe host and the iDRAC.

Only TCP/443 and TCP/5900 are allowed.

Is there any other port necessary?

Is there any user/admin rights missing?

Wich interfaces are required for this type of FW update? (Telnet, SSH, IPMI,....)

Any help/info is much appreciated!

Thanks!

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19 Replies

RE: iDRAC FWUpdate with racadm fails

While using racadm fwupdate command you need to provide firmimg.d7 file.

You can download below file. Double click to extract the files to a folder

http://downloads.dell.com/FOLDER03412563M/1/iDRAC-2.21.21.21-A00.exe

After this you can run below command to update iDRAC

racadm.exe -r 1.2.3.4 -u MyUser -p MyPassword fwupdate -p -u -d firmimg.d7

Thanks-


Shine

UBruns
1 Nickel

RE: iDRAC FWUpdate with racadm fails

Thanks for reply!

But the error messages and problems are still the same.

Regards,

ubruns

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RE: iDRAC FWUpdate with racadm fails

Can you login to iDRAC GUI and check whether you can update firmware from iDRAC GUI. You need to use same firmimg.d7 file here

Thanks-


Shine

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UBruns
1 Nickel

RE: iDRAC FWUpdate with racadm fails

HI there!

Currently test it with the firmimg.d7 file as you mentioned.

Yes, I could upload the file using the webgui.

And same errors as stated in the first post if I use this file with racadm.

Any other ideas?

Thanks,

ubruns

Randy51
1 Copper

RE: iDRAC FWUpdate with racadm fails

Issue occurs with racadm 8.0.1, 8.1, and 8.2 and have tested multiple iDRAC versions 2.21.21.21,2.30.30.30, and 2.40.40.40.

The error occurs whether running the command through several switches or with a management station plugged directly into the dedicate iDRAC management port.

Issue also occurs with both of the following commands:

_____________________________________________________________

C:\RACADM>racadm.exe -r 192.168.0.120 -i update -f firmimg.d7

        The Copying Operation has begun,

        This might take several minutes to complete, depending on the network.

        Do not interrupt the operation.

ERROR: Unable to transfer update file to the RAC.

ERROR:  The Copy Operation Failed.

        The network connection may have been interrupted.

        Ensure connectivity to iDRAC and try again.

_____________________________________________________________

C:\RACADM>racadm.exe -r 192.168.0.120 -i fwupdate -p -u -d c:\firmimg.d7

Transferring firmware image file to the RAC. Please wait...

then

ERROR: Unable to transfer image file to the RAC.

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sushmab
1 Nickel

RE: iDRAC FWUpdate with racadm fails

Hi, 

 If the firmware update is failing through remote racadm, Please try to update the same using either local or firmware racadm. 

Steps:

1.Using telnet or ssh, login to idrac ip.

2. Enter the idrac credentials to get into iDRAC shell. 

3.enter the command "racadm" to enter racadm prompt. 

4. Give help command which lists out all the idrac supported commands. 

5. You'll see fwupdate and update commands in the racadm prompt.

6. Now to see the usage of these commands type, help fwupdate or help update. 

7. This will give the usage for the firmware update commands which is self explanatory.

You can also download racadm command line reference guide from support.dell.com for detailed info on this. 

  

 

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UBruns
1 Nickel

RE: iDRAC FWUpdate with racadm fails

Hi SUSHMABHAT!

This is not what I (maybe also the others) want.

If I use your was, I cant upload the files from local storage.

I will need some http/ftp/CIFS share to download the files from there.

I don't have a share.
So that is not what I want.
Also this is hard to script. (need updates on hundreds of servers).

Before you ask: OME is currently not a choice.

Ulli

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Randy51
1 Copper

RE: iDRAC FWUpdate with racadm fails

Local works fine.  

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jg1000c
2 Bronze

RE: iDRAC FWUpdate with racadm fails

any resolution here? I'm having the same issue. 

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