RE: iDRAC FWUpdate with racadm fails

[jg1000c]

did you find out if other ports needed to be open for file transfer?

[DELL-Shine K]

Can you provide below details

1. Server Model
2. Current iDRAC FW version
3. Exact racadm command used and output message
4. Racadm version

[jg1000c]

M620s and M630s

current: 2.41

racadm -r $idrac -u root -p $rootpw fwupdate -p -u -d firmimg.d7

Security Alert: Certificate is invalid - Certificate is not signed by Trusted Third Party
Continuing execution. Use -S option for racadm to stop execution on certificate-related errors.

                                                                             

                                                                             
	The Copying Operation has begun,
	This might take several minutes to complete, depending on the network.
	Do not interrupt the operation.
ERROR: Unable to transfer update file to the RAC.
    + CategoryInfo          : NotSpecified: (ERROR: Unable t...ile to the RAC. 
   tring) [], RemoteException
    + FullyQualifiedErrorId : NativeCommandError
    + PSComputerName        : pcname
 
ERROR: 	The Copy Operation Failed.
	The network connection may have been interrupted.
	Ensure connectivity to iDRAC and try again.

[DELL-Shine K]

Are you running racadm command from Windows or Linux machine. Let me know the racadm version used.

Can you try below command and share the result

racadm -r $idrac -u root -p $rootpw update -f firmimg.d7

[jg1000c]

Windows racadm 7.3.0

Security Alert: Certificate is invalid - Certificate is not signed by Trusted Third Party
Continuing execution. Use -S option for racadm to stop execution on certificate-related errors.

                                                                             

                                                                             
	The Copying Operation has begun,
	This might take several minutes to complete, depending on the network.
	Do not interrupt the operation.

ERROR: Unable to transfer update file to the RAC.
    + CategoryInfo          : NotSpecified: (ERROR: Unable t...ile to the RAC. 
   tring) [], RemoteException
    + FullyQualifiedErrorId : NativeCommandError
    + PSComputerName        : servername
 

ERROR: 	The Copy Operation Failed.
	The network connection may have been interrupted.
	Ensure connectivity to iDRAC and try again.

[DELL-Shine K]

Looks like you are using old version of racadm. Can you try the same with racadm 9.1.0

You can download same from below link

http://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverId=N3GC9 

Note : I will recommend to uninstall current version of racadm and install 9.1.0

[jg1000c]

Still fails after racadm upgrade. messageid: RED006. What firewall ports need to be open between OME server and idrac? Is it trying to download update from the internet or OME server?

Update: Running this command was successful:

 I wonder if OME relys on the Internet and that is why it is still failing. I think it is restricted on what it can access. 

racadm -r $idrac -u root -p $rootpw update -f firmimg.d7 

The Copying Operation has begun,
	This might take several minutes to complete, depending on the network.
	Do not interrupt the operation.

RAC987: Firmware update job for firmimg.d7 is initiated.
This firmware update job may take several minutes to complete depending on the 
component or firmware being updated. To view the progress of the job, use the 
"racadm jobqueue view" command. If the job is scheduled, the system will require a manual reboot.
To reboot the system  manually, use the "racadm serveraction powercycle" command.

Finished: SUCCESS

[DELL-Shine K]

I hope your iDRAC FW update is successful. Can you let me know what is failing after upgrade.

Remoe racadcm use iDRAC https port 443 for communication. No other ports are used by remote racadm

[jg1000c]

Hi, remote racadm works now. Nothing is failing anymore after upgrading to 9.1.0. What I still cannot do is use OpenManage Essentials to update lifecycle controller firmware. I'm looking to confirm what needs to be in place for that to work properly. The server can't use ftp to download firmware from dell. I think network connectivity is the issue but not sure. 

[DELL-Shine K]

As iDRAC update issue is resolved, you can start a new post in OpenManage Essential page for this problem.Link Below

https://www.dell.com/community/Dell-OpenManage-Essentials/bd-p/Dell-OpenManage-Essentials