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iDRAC Service Module issue
Hello support,
We have installed the service module on server. Installed it using rpm dcism-2.4.0-358.el7.x86_64.rpm from the folder /root/idracservicemodule/RHEL7/x86_64/. Service is running but the OS details are not shown in idrac.
Also the following error is shown at Overview >> Server >> Service Module
'RAC0654: No operations can be performed on the iDRAC Service Module. Make sure that the iDRAC Service Module is installed on the server operating system, and then retry the operation'
Kindly assist to provide a resolution on this matter. Your cooperation and prompt response will be appreciated.
Thank you
DELL-Daniel My
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December 2nd, 2016 16:00
Hello
The document section of the download page has an installation guide. The guide includes prerequisites, system requirements, and supported operating systems. Make sure that you meet all of the requirements and have correctly installed.
www.dell.com/support/home/Drivers/DriversDetails?driverId=C0HP2
The FAQ section of the installation guide includes instructions for checking that the service is running. If you have not restarted the server since installation ISM then you may need to restart for the service to function correctly.
Thanks
PROI
3 Posts
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January 20th, 2017 15:00
Hello,
We have some servers with RHEL 7.3 version, but unable to install idrac module on those servers as it is not supported yet.
Could you please let us know if you have new release which support on rhel 7.3?