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October 4th, 2012 07:00

security & iDRAC

Is there an email or contact point to use to report security issues with iDRAC?  I've got a couple of issues that might not be suitable for a public forum.

Thanks!

4 Posts

October 4th, 2012 08:00

I know I could call support, however, I was hoping that there was a conduit for reporting security issues.

If Dell expects me to spend time wading through the support channels hoping to find someone who would understand what I'm talking about, that's a pity.  I've been working in security for over 20 years and I'd be happy to give Dell a chance to respond prior to any public disclosure, but I'm not going to wade through level 1 support to get to the right person.

I'm happy to talk to whomever, but they'd have to understand iDRAC and security; at the least they'd have to know what NVRAM_PrivateStorage00.dat and wpcm450 mean or it won't be the right person (looking for those two words on google/whatever search engine will give a hint to why I'm asking, as I'm the only one that will show up in the search.)

9.3K Posts

October 4th, 2012 08:00

You would call Dell PowerEdge support for those and open a case.

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