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Server Administrator program will not open
My customer has a Poweredge T300 that never had Openmanage SErver Administrator installed. I download and installed version 7.3 from Dell's website for that specific server. It installed fine but would cause the computer to lose all network connectivity until I upgraded the NIC's firmware and then that issue was resolved, but it will not open in any web browser (have tried MOzilla and IE) when using the server name, localhost, or the ip address with the default port number (which I did not change). I get a message that the page cannot be displayed. I have checked that all the services are installed and running, and the program seems to be functioning on some level, as it logs messages to Windows Event Viewer. There is no firewall, no proxy server, and I have tried adding the address to the trusted zone. I have uninstalled fully and reinstalled. I ran Netstat and nothing else is using the port. I have made sure Java is enabled and working in IE. I need to make this work but I'm hitting a wall. Any ideas?
miggiethor
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September 27th, 2013 12:00
Thanks for your answer. Yes, all 4 services are installed and running and yes, I am using https. This does not work in Mozilla or IE, so I don't see how it can be a browser issue. Any other ideas?
DELL-Daniel My
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September 27th, 2013 12:00
What version of Windows are you running on the server?
What is the file name you downloaded to install OMSA?
Thanks
DELL-Daniel My
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September 27th, 2013 12:00
Hello miggiethor
Are you specifying HTTPS when you try to connect? If you don't then it will not work.
https://127.0.0.1:1311/
There are four OMSA services that all start with DSM in their name. Make sure all four are present and running. Almost anything beyond the correct address being used and the services running would be a browser issue.
Thanks
miggiethor
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September 27th, 2013 13:00
32bit
DELL-Daniel My
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September 27th, 2013 13:00
32 or 64 bit?
miggiethor
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September 27th, 2013 13:00
I had already done all the steps except change trusted sites to lowest setting. Made no difference. Again, this doesn't work in Mozilla either, and I just tried Chrome and it doesn't work there either.
This is SErver 2003 R2 SP2 and the filename is
DELL-Daniel My
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September 27th, 2013 13:00
I know that version is labeled as 32 bit compatible, but uninstall it and install this version:
http://www.dell.com/support/drivers/us/en/04/DriverDetails/Product/poweredge-t300?driverId=NVRR4&fileId=3267736217&osCode=WNET
Let me know if that one works.
Thanks
miggiethor
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September 27th, 2013 16:00
I was so hoping that an older version might work, but I removed the newer one and installed the one you listed, and I have the exact same problem.
DELL-Daniel My
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September 27th, 2013 17:00
I'll try to reproduce the issue tomorrow. The only suggestion I have between now and then is to keep trying older versions. Here is a link for 6.5:
http://www.dell.com/support/drivers/us/en/19/driverdetails?driverid=G2WT6
You have restarted the server, right?
miggiethor
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September 28th, 2013 06:00
You are the DEAL!!!! Version 6.5 worked! I have been working on this for so long, and the answer was the older version. Thank you very much.
DELL-Daniel My
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September 28th, 2013 09:00
I'm glad to hear it worked, I was not looking forward to installing an unsupported OS on my 12th generation server :)