Highlighted

Trouble with jnlp dowload from idrac on Windows 8

Ever since I upgraded to Windows 8 the idrac jnlp has been being downloaded with a long name that hides the extension.   i.e.  viewer.jnlp(pchxxxdb01-con@idrac-DBSDSR%2C+PowerEdge+R810+%2C+User.....)    So basically the file is downloaded but won't launch due to the missing extension.   The file name should only be viewer.jnlp  and nothing more.      The same behaviour is exhibited using IE, Firefox, or Chrome.     Renaming the file to have a jnlp extension gets around the issue but is annoying to do everytime.      Does anybody know if there is a setting in Java or a IDRAC update that will cure this problem?

0 Kudos
16 Replies

RE: Trouble with jnlp dowload from idrac on Windows 8

Hi Gkendall,

Mentioned that it only happens on Windows8 since? Any luck other systems with Windows 7, just curious.

There are some users experiencing the same issue that you are having, but only on Chrome, which is weird that you face on both IE and Firefox too.

There's an update on the iDRAC firmware for this fix on Chrome, probably give it a try. It's for iDRAC7, hope you are using one?

<ADMIN NOTE: Broken link has been removed from this post by Dell>

Let me know how it goes.

 

Joey Chong

Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

0 Kudos

RE: Trouble with jnlp dowload from idrac on Windows 8

We updated one of our servers and it seems to address the issue with the comment coming in as part of the name.    It also addressed the problem with chrome not starting at all, well at least on a mac.   I will have to further validate it on other browsers later today. 

0 Kudos

RE: Trouble with jnlp dowload from idrac on Windows 8

Hi there,

Great, do let us know the outcome. Hope all goes well.

 

Joey Chong

Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

0 Kudos

RE: Trouble with jnlp dowload from idrac on Windows 8

Joey, I am seeing the same behavior and I am not able to launch the Dell Console. We're @ Windows 8.1. We also get an error message saying that future "jar" files will be blocked in a future release. I went to the link above and apparently the file is no longer there. (We don't have many win7 machines) and this prevents us from connecting to any of our DELL R815's. Any recommendations would be great for customers trying to access the IDRAC6x through web clients.
0 Kudos

RE: Trouble with jnlp dowload from idrac on Windows 8

Hi Rhoninpowers,

Mind that if you can get a screenshot of the stated error? - I might need to on the support of Windows 8.1 in iDRAC firmware. Have you tried on a Win7 machine, does it work?

Hopefully to see the screenshot.

 

Joey Chong

Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

0 Kudos

RE: Trouble with jnlp dowload from idrac on Windows 8

Thank you sir...   (Yes I can open on win7/xp/  even ubuntu)  I thought I saw somwhere on the Dell site that a fix was coming in March for Idrac6 users???


Also can you tell me how to get rid of the certificate errors?  (We don't use certs in our lab environment...and would like to resolve those errors)

Here are the errors I see in order:

 

 

 

 

 

0 Kudos

RE: Trouble with jnlp dowload from idrac on Windows 8

0 Kudos

RE: Trouble with jnlp dowload from idrac on Windows 8

Joey, hopefully you can see the screen shots below..I tried to paste them in twice but they're not showing up when I refresh the page.

0 Kudos

RE: Trouble with jnlp dowload from idrac on Windows 8

[View:~/cfs-file.ashx/__key/communityserver-discussions-components-files/177/idracerrors_5F00_onwin8.1.docx:550:0]

0 Kudos