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iDRAC7 KVM keyboard and mouse not working in WinPE 5
Hi. We have a strange problem here. Deploying servers remotely via iDRAC. When we boot via PXE to a WinPE 5 image (WS2012R2), keyboard and mouse are not working. When we boot WinPE4 (WS2012 (non-R2)) or older, it works fine.
The PE image is working fine, I've verified it in a virtual machine where I can use kb+mouse just fine.
What could be the problem? Some Java incompatibility? Or some iDRAC kb+mouse redirection problem regarding the latest WinPE?
I've tried this in Firefox (since I can't access the iDRAC at all from IE11 - it won't let me access HTTPS website with self-signed certificate at all).
We cannot use older version of PE, it has to be 5. The servers in question are M620s.
VSvatek
24 Posts
0
February 4th, 2014 06:00
I've managed to get IE11 to display iDRAC GUI correctly, but the problem persists, so I assume this won't be ActiveX vs. Java plugin problem, but something different.
dagwinstox
6 Posts
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February 4th, 2014 11:00
Same problem here. ONLY when booting from PXE and using WinPE (we have a WDS), the mouse is not working. Sometimes I get it to work by switching the console from Native to JAVA or the other way around, sometimes by re-flashing the iDRAC with the same firmware.
VSvatek
24 Posts
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February 4th, 2014 23:00
dagwinstox, so you have a working keyboard?
VSvatek
24 Posts
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February 5th, 2014 00:00
I spoke too soon, after a reboot, it doesn't work again :(
VSvatek
24 Posts
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February 5th, 2014 00:00
I've got it working after updating iDRAC FW to 1.51.52 (from 1.51.51), which was released on 29th Jan. Not sure if it was the newer fw or the re-flashing that helped.
dagwinstox
6 Posts
0
February 5th, 2014 02:00
No keyboard, no mouse. Sometimes it works after shutting down the server and booting PXE again, but not always.
Re-flashing sometimes helps, even with the same firmware version....
Jibin Peng
1 Message
0
February 5th, 2014 11:00
Map the WinPE ISO image as virtual CD and boot the server with the ISO resolved my issue. Keyboard and mouse working now.
dagwinstox
6 Posts
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February 6th, 2014 01:00
That is an option, but we using Windows Deployment Services, so it kind of defeats the purpose... :-(
Still hoping Dell can resolve this with a firmware update.
nadogmoney
183 Posts
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February 11th, 2014 11:00
If you click multiple times in the virtual console while WinPE is booting the mouse and keyboard will work.
nadogmoney
183 Posts
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February 11th, 2014 11:00
I am seeing this issue also.
VSvatek
24 Posts
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February 12th, 2014 09:00
dagwinstox
6 Posts
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February 14th, 2014 03:00
DELL-Geoff P
990 Posts
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February 14th, 2014 08:00
All,
VSvatek
24 Posts
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February 17th, 2014 02:00
Thank you for the information Geoff, at least now we know the problem is not on our end.
dagwinstox
6 Posts
0
February 27th, 2014 05:00