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Auto SMS sent to 8615010500427 from my Dell Aero mobile & each SMS deduct Rs.5 from my account

Hi,

I purchased Dell Aero mobile 3 weeks before.

From there still now auto SMS sent to a number (8615010500427) & each time my account deducted by 5 rupees.

I have already used different service provider still the same auto SMS sent from my mobile.

I called my service provider & got the number (8615010500427) to which auto SMS sent from my mobile.

And the service provider said that the problem should be with hand set.

So request you to look into this & let me know the solution to resolve the issue.

Thanks in advance,

M.Prabhaharan.

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18 Replies
uniqueaby
1 Copper

Re: Auto SMS sent to 8615010500427 from my Dell Aero mobile & each SMS deduct Rs.5 from my account

Hi, my brother also purchased same phone recently and his phone is also having the same problem. We have tried to reset the phone but still it didn't work. However while searching for solutions i came across a post and thought may be it is useful for you, though i haven't tried on my brother's phone. Please go through the below review comments for the phone (on gsmarena.com site) and you may find some details:

site url: http://www.gsmarena.com/dell_aero-reviews-3248.php

> In reply to sourabh bansal @ 2012-12-11 15:23 from utZU - click to readi has solved the problem of balance deduction
first go to settings then master clear
&reset and press first tab then enter the password 1234 and click ok
after restart goto settings again then master reset&clear and press the second tab, enter password 1234 and click ok
after restart there will be a message-[][][][][][]
[][][][][][]
[][][][][][]
[][][][][][]
after this switch off the directly...you are done

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Re: Auto SMS sent to 8615010500427 from my Dell Aero mobile & each SMS deduct Rs.5 from my account

I tried but still the same problem continues...

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sanmayarao
1 Copper

Re: Auto SMS sent to 8615010500427 from my Dell Aero mobile & each SMS deduct Rs.5 from my account

Hi I too purchased dellaero handset through online sale and having same problem. Pl. let me know if you find the solution

rao

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tapasdas
1 Copper

Re: Auto SMS sent to 8615010500427 from my Dell Aero mobile & each SMS deduct Rs.5 from my account

having same problem,kindly send me the solution

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MOIN22555
1 Copper

Re: Auto SMS sent to 8615010500427 from my Dell Aero mobile & each SMS deduct Rs.5 from my account

After doing the above i didnt got any msg and still amount is been deducted, so i have done that 3 times till now bt third time allso i didnt got any msg and still amount is deducting, can u plz solve my problem bec till nw 55rs deducted from my balance in just 3 days.

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gurbagri
1 Nickel

Re: Auto SMS sent to 8615010500427 from my Dell Aero mobile & each SMS deduct Rs.5 from my account

having same problem too.....please someone help us out

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uniqueaby
1 Copper

Re: Auto SMS sent to 8615010500427 from my Dell Aero mobile & each SMS deduct Rs.5 from my account

Hi, i too tried the same on my brother's phone and it didn't work.. finally what we did was that we changed the phone plan to minutes instead of the normal. So if you add calling minutes in the phone instead of cash balance then you can only call. Now he is not able to sms but atleast he is saving money... And i wonder why Dell is not reading any posts and suggesting anything.:emotion-12:

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uniqueaby
1 Copper

Re: Auto SMS sent to 8615010500427 from my Dell Aero mobile & each SMS deduct Rs.5 from my account

By Minute plan i mean that each month you will get certain amount of minutes only for which you can call. If you people want to go for it then check with your service providers..sorry can help only that much for now.

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uniqueaby
1 Copper

Re: Auto SMS sent to 8615010500427 from my Dell Aero mobile & each SMS deduct Rs.5 from my account

Also, if possible you can try finding any sms blocker application.If you get any, then please post the link and details here.

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