Hi, my brother also purchased same phone recently and his phone is also having the same problem. We have tried to reset the phone but still it didn't work. However while searching for solutions i came across a post and thought may be it is useful for you, though i haven't tried on my brother's phone. Please go through the below review comments for the phone (on gsmarena.com site) and you may find some details:

site url: http://www.gsmarena.com/dell_aero-reviews-3248.php

> In reply to sourabh bansal @ 2012-12-11 15:23 from utZU - click to readi has solved the problem of balance deduction
first go to settings then master clear
&reset and press first tab then enter the password 1234 and click ok
after restart goto settings again then master reset&clear and press the second tab, enter password 1234 and click ok
after restart there will be a message-[][][][][][]
[][][][][][]
[][][][][][]
[][][][][][]
after this switch off the directly...you are done

I tried but still the same problem continues...

Hi I too purchased dellaero handset through online sale and having same problem. Pl. let me know if you find the solution

rao

having same problem,kindly send me the solution

After doing the above i didnt got any msg and still amount is been deducted, so i have done that 3 times till now bt third time allso i didnt got any msg and still amount is deducting, can u plz solve my problem bec till nw 55rs deducted from my balance in just 3 days.

Hi, i too tried the same on my brother's phone and it didn't work.. finally what we did was that we changed the phone plan to minutes instead of the normal. So if you add calling minutes in the phone instead of cash balance then you can only call. Now he is not able to sms but atleast he is saving money... And i wonder why Dell is not reading any posts and suggesting anything.:emotion-12:

Also, if possible you can try finding any sms blocker application.If you get any, then please post the link and details here.

By Minute plan i mean that each month you will get certain amount of minutes only for which you can call. If you people want to go for it then check with your service providers..sorry can help only that much for now.

temp solution for this problem en.community.dell.com/.../20286086.aspx

temp solution for this problem en.community.dell.com/.../20286086.aspx

temp solution to this problem en.community.dell.com/.../20286086.aspx

i hv permanent solution for ur dell aero . bt its paid . if u intresting just contact me on my mail - Email id removed per privacy policy>

Here is a solution, but not permanent solution for all sim . To stop auto SMS sending you have to change the message centre

number which is saved in your sim. But in Dell Aero there is no option to change the message centre number. Therefore you

should insert the sim (used in Dell Aero) in to another phone where the option is. Then go        Menu-- Message-- Setting --

Messaage centre number.   You should change message centre number to an invalid  number and save it  (plz remember or

note the original no. for future use) . Now insert the sim in your Dell Aero. The disadvantage of this method is that you will not

able to send any message from your Dell Aero   (but You will receive SMS) . This method should be applied to every sim you

used in Aero.

With Thanks

Mr. B. Chutia

can u please explain the procedure for the balance deduction of my phone to my email