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Black screen on Dell Streak - won't unlock
My Dell Streak 5 was working fine this morning but then reset itself. Now it will start up, but after I slide to unlock, it just goes to a black screen. The lights at the bottom light up but nothing else. I can still get into the camera mode via the camera button (and then access gallery etc) but can't get into the main OS at all. I've tried a soft reset and tried charging it up but nothing seems to help.
I would try a hard reset but I'm worried about voiding the warranty. Anyone got any ideas?
PopaTim
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September 6th, 2011 19:00
Do a factory reset. If that doesnt resolve the issue then you will see how good their warranty service is.
I hope you're not paying insurance on this phone either because its not covered that I'm aware of. Well BestBuy maybe if you got it from them but last I knew they cant get these fixed and only replace them but they are probably out of phones by now...