benschm
1 Copper

DELL Venue 8 Pro does not boot after clean install

Dear all!

I used Microsoft Media Creation Tool to create an usb boot stick. Having booted from usb, I erased all existing partition and installed Windows 8.1 on newly created partition.

Since then, the tablet won't boot either to the new windows installation, nor via usb-stick (although it worked before!)

I tried some BIOS settings like turning Secure Boot on/off, but I can't get the tablet back to work.

Any thoughts on that?

Best wishes

Benedikt

Tags (1)
0 Kudos
3 Replies

RE: DELL Venue 8 Pro does not boot after clean install

Hi,

Thank you for writing to us!

Looks like there is some form of corruption on the USB key with the back up image. We might be able to try and help you. Also let us know which language is being used .

Kindly private message the Service tag to the system.

Thanks

Robin

DELL-Robin D
Social Media Support
#IWork4Dell

0 Kudos
Highlighted
benschm
1 Copper

RE: DELL Venue 8 Pro does not boot after clean install

CDNYQ02

0 Kudos

RE: DELL Venue 8 Pro does not boot after clean install

Hi Benschm,

Thank you for your reply .

We will be able send you the DUSB as a one time gesture of goodwill.

Kindly private message the shipping address for the same .

Thanks

Robin

DELL-Robin D
Social Media Support
#IWork4Dell

0 Kudos