My company purchased the Dell 7400 2n1 laptop for an upcoming migration, received several Dell Active Pen PN557W stylus' to test. We install our companies image on the laptop(incidentally this doesn't occur with the out of the box image). When we open up a word document and begin to write, every time the Pen touches the screen the screen blinks. This doesn't occur when writing in cursive where the pen doesn't leave the screen but as soon as it does and returns to the screen there is a blink or flicker of the screen. I've installed each of the following drivers with no change in behavior:
It's more than likely due to our image but just don't know what it could be. Any thoughts/opinions would be appreciated.
We purchased 3 of PN557W pens for our Latitude 7200 2in1's and have the exact same issues. I have also updated to the latest Dell drivers for the pen with no change. Ironically if you use the rainbow color, the eraser or the highlighter in MS Whiteboard the flicker does not occur. I am on Windows 10 rev. 1903. Any ideas on how to fix this? I bought 3 as a POC but will not be purchasing any more unless the issue can be fixed.
You can try the steps mentioned in the link.
Nothing in the link relates to the issue both me and Kayakgeek are having. Do you have any suggested troubleshooting steps specific to the blinking issue we are experiencing?
No it doesn't seem to flicker when performing that test, the screen switches from different colors lasting about a second on each (white, black, red, green and blue).
We were having this issue as well. It seems to be a Group Policy setting, but I'm not sure which one. The screen does not flicker on our image when it is removed from the domain. This should be fun trying to find....