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Dell Streak Froyo (2.2) Update Frequently Asked Questions
Hi Folks,
I created this FAQ to share updated information and answers to some of the more popular questions we've been getting. Feel free to post any additional questions and/or comments here regarding the Froyo update on the Dell Streak.
Thanks,
Amy
Q. What if I am not a current Streak owner, but I plan to buy from Best Buy or Dell directly in the U.S.? Will Froyo be pre-installed?
UPDATED 4-8-11
A. For those AT&T customers who purchased a Streak from Best Buy prior to the Froyo update, here is a link to download the update if you don’t have it already: http://mobileupdate.dell.com/PackageProductionLocations/Streak_340_14844_31.pkg
Q. When will the Open Source code for Streak Froyo be available?
UPDATED 12-14-10
A. Source code is now available at http://opensource.dell.com/releases/streak/ .
Q. What if I buy my Streak in Japan, Korea or Singapore? Will it have Froyo preinstalled?
A. Yes, Streaks purchased in Japan, Korea or Singapore will have Froyo preinstalled.
Q. What if I installed a non-Dell version of Android on my Streak? Will I still get the update?
A. No. The update will only be deployed to Streak units which have Dell-provided versions of Android.
UPDATED 4-8-11
A. On the Dell Support Site, under Drivers and Downloads:
Q. What if I don’t want to use the Dell Stage Interface?
A. You can remove it by holding down your finger on the widget shortcut and choosing the delete option.
Q. Can I run the update, even if I don’t get the official notice, by copying the URL from someone else’s device?
A. No, the final link to download the 2.2 Froyo update will be non-functional unless the browsing session is initiated via the software update mechanism on the Streak device. This is because the software update application in the device communicates with the OTA update server to authenticate the update session. The link to the update is dynamically set to download the correct software package based on the device that is connecting to the update server. Please wait for the software update notice to display on the device itself, when your version of the software is ready for the upgrade. You can continue to check for updates manually by going to Menu->Settings->About device->System Updates which will connect to the update server and correctly check for an update.
Q. Why is UK getting Froyo update before US?
A. Technically, that is not true. I'd like to clarify a rumor that got started Friday because of two tweets from UK customers. They had received an update message in error last Friday. I followed up with the team that deploys the updates and found out a small set of devices may have received a “Software Update is available” notice but when they selected it, they were directed to a webpage that indicated “No software updates available at this time.” Shortly after I sent out the apology tweets to the two users, I got an update from the deployment team apologizing for the brief glitch. They also noted that the issue was fixed and no further devices would receive notices until the actual update was turned on. This OTA update is rolling out in phases to different groups of customers. Although I can’t share the exact scheduling, I can say that this week folks who were part of the US Beta testing group will be some of the first to receive the update. Then, folks in Europe with unlocked devices will start to receive the update.
Q. Why can't I have the EXACT date when my device will receive the Froyo update?
A. This has been a very controlled release and several factors affect the rollout. There are also many reasons for not sharing specific dates. For one thing, the rollout schedule changes periodically. This allows our deployment team to stop and fix issues they may discover. Other factors include logistics and coordination/approvals from third party providers. Appreciate your feedback and patience while we continue to roll the update out.
Q. I bought my Streak Unlocked, I received the OTA Froyo update, but I am getting the redirect error. When will Dell fix this?
UPDATED 12-14-10
A. Here is the latest Android 2.2 update for the unlocked phones that are currently on Dell version 3.09 or 3.15 that fixes the issue with browser redirect errors:
Q. I bought my Streak Unlocked, but have not received the update yet.
UPDATED 12-14-10
A. Everyone (globally) who purchased an Unlocked version of the Streak should have received an update notice by now. If not, please manually check for your update by either 1. shutting down and rebooting or 2. going to Streak Settings – About Device and selecting System Updates.
john.2010
19 Posts
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November 20th, 2010 17:00
I think you will have to wait until December. Only 'unlocked units' with version ending in '00' are being updated at the moment.
john.2010
19 Posts
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November 20th, 2010 17:00
Seems to be working for me. I had the same version/build and used the link for GAUSB1A110100
John
john1101
4 Posts
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November 20th, 2010 18:00
dont use your streak to find update ,and directly to use this url http://mobileupdate.dell.com/?version=GAUSB1A110100 on your streak broswer then you can update now,i am finally updated to 2.2 now
kaheimatthew
5 Posts
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November 20th, 2010 19:00
i got the same situation with you and other streak owner who bought it in HK
mine bought though the broadway elec retail, and has the same details with others
Model Number: Dell Streak
Firmware version: 2.1-update1
Baseband version: GAUSB1A120321-EU
Kernel version: 2.6.29-perf
OEM Version: STREAK.ANDROID.HK
Build number: 20100908
the OEM version is weird....doesnt suppose the OEM version same as the baseband version??
and this version is locked or unlocked?? coz the ending of baseband is 21 seems like O2 version, right??
and i system update via wifi every few hours......still shows the server error in "/" application......
it means that we have to wait for the OTA??
kaheimatthew
5 Posts
0
November 20th, 2010 20:00
the other problem is i cant update the facebook and the google maps
i did not get any notification in my streak for updates of facebook and google maps,
even i tried to install the newest facebook apps via market.....it said install unsuccessful due to "Package file was not signed correctly"
is it also caused by the OEM version: STREAK.ANDROID.HK?????
i really hope someone can tell me what's going on. thx!!
spectre51
119 Posts
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November 20th, 2010 20:00
I have a AT&T Locked Streak purchased from Dell.com two weeks ago now running the official 2.2. Followed this page: http://android.modaco.com/content/dell-streak-streak-modaco-com/323602/how-to-install-official-dell-2-2-upgrade-pkg/#entry1482157
If you follow that you can get 2.2 too, if you have ay questions post them on that board and I will do what I can to help now that I have gone through it.
sierra240
5 Posts
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November 20th, 2010 22:00
i get the update:emotion-1:
but the Dell Synch does not work.:emotion-10:
msdt
6 Posts
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November 21st, 2010 01:00
Still we wait. I bought my streak on first day of release here in the uk. Been waiting all that time to get the full benefits that i was promised from the o2 sales man. Wish i had bought an Iphone.
MadBlaster
3 Posts
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November 21st, 2010 02:00
Firstly it depends on your provider and the signalquality.
I don't think that this is a problem with your gsm settings.
But you could get more information by checking the properties.
Execute "getprop" into a terminal or shell on your device (for example androidshell).
Hmm but this problem can have a lot of possoble causes.
kaheimatthew
5 Posts
0
November 21st, 2010 02:00
is it Baseband version: GAUSB1A120321-EU means locked by O2 ??
31 is locked by AT&T
and 00 is unlocked??
no matter what the OEM version named?? like STREAK.ANDROID.HK??
Sriraam
8 Posts
0
November 21st, 2010 05:00
i am from india with the following spec
OEM version: gausb1a121100
build: 10350
Firmware version: 2.1-update1
can i go ahead and use that link to update to 2.2? thanks in advance for the help
aldo-bm
21 Posts
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November 21st, 2010 06:00
I had an Unlocked Streak running android 1.6. My streak's version is GAUSB1A111100and build 6267.
and i have used this link to update - http://mobileupdate.dell.com/?version=GAUSB1A110100
it is working but my 3g network is not
i might need some help guys
thank you
Aldo
john1101
4 Posts
1
November 21st, 2010 07:00
u just change another network sim after that you change back your own sim then 3g is back ,i think this maybe is the BUG yesterday when i upgrade to 2.2 by t monile sim after that i loss 3g ,then i change 3 uk sim 3g is back and then i change back my t mobile sim 3g also come back again ,hope this can help you...sorry about my poor english
aldo-bm
21 Posts
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November 21st, 2010 07:00
It is ok i have managed the configuration, manually for my 3g connection
john.2010
19 Posts
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November 21st, 2010 08:00
Jehutyy,
The update being provided by Dell is only for the units with a '00' at the end of the version, for now. AMY-B stated that other units would be updated in December. It looks like your unit, ending in '31', would be updated in December.
That said, there are some folks over at the xda developers forum that seem to have been able to update their units with custom built images courtesy of "DJ Steve". I don't believe Dell are endorsing this method though as it probably violates some agreements that they have.
John