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November 15th, 2010 09:00

Dell Streak Froyo (2.2) Update Frequently Asked Questions

Hi Folks,
I created this FAQ to share updated information and answers to some of the more popular questions we've been getting. Feel free to post any additional questions and/or comments here regarding the Froyo update on the Dell Streak.
 
Thanks,
Amy
 
Q. What if I am not a current Streak owner, but I plan to buy from Best Buy or Dell directly in the U.S.? Will Froyo be pre-installed?
UPDATED 4-8-11
A. For those AT&T customers who purchased a Streak from Best Buy prior to the Froyo update, here is a link to download the update if you don’t have it already: http://mobileupdate.dell.com/PackageProductionLocations/Streak_340_14844_31.pkg
Also, Streak with Froyo pre-installed is currently available on www.dell.com in the U.S.

 

Q. When will the Open Source code for Streak Froyo be available?
UPDATED 12-14-10
A. Source code is now available at http://opensource.dell.com/releases/streak/ .
 
Q. What if I buy my Streak in Japan, Korea or Singapore? Will it have Froyo preinstalled?
A. Yes, Streaks purchased in Japan, Korea or Singapore will have Froyo preinstalled.
 
Q. What if I installed a non-Dell version of Android on my Streak? Will I still get the update?
A. No.  The update will only be deployed to Streak units which have Dell-provided versions of Android.
 
Q. Where is the link to the Dell Mobile Sync software?
UPDATED 4-8-11
A. On the Dell Support Site, under Drivers and Downloads:
 
 
Q. What if I don’t want to use the Dell Stage Interface?
A. You can remove it by holding down your finger on the widget shortcut and choosing the delete option.
 
Q. Can I run the update, even if I don’t get the official notice, by copying the URL from someone else’s device?
A.  No, the final link to download the 2.2 Froyo update will be non-functional unless the browsing session is initiated via the software update mechanism on the Streak device. This is because the software update application in the device communicates with the OTA update server to authenticate the update session.   The link to the update is dynamically set to download the correct software package based on the device that is connecting to the update server. Please wait for the software update notice to display on the device itself, when your version of the software is ready for the upgrade.  You can continue to check for updates manually by going to Menu->Settings->About device->System Updates which will connect to the update server and correctly check for an update.
 
Q. Why is UK getting Froyo update before US?
A. Technically, that is not true. I'd like to clarify a rumor that got started Friday because of two tweets from UK customers. They had received an update message in error last Friday. I followed up with the team that deploys the updates and found out a small set of devices may have received a “Software Update is available” notice but when they selected it, they were directed to a webpage that indicated “No software updates available at this time.”  Shortly after I sent out the apology tweets to the two users, I got an update from the deployment team apologizing for the brief glitch. They also noted that the issue was fixed and no further devices would receive notices until the actual update was turned on. This OTA update is rolling out in phases to different groups of customers. Although I can’t share the exact scheduling, I can say that this week folks who were part of the US Beta testing group will be some of the first to receive the update. Then, folks in Europe with unlocked devices will start to receive the update.
 
Q. Why can't I have the EXACT date when my device will receive the Froyo update?
A. This has been a very controlled release and several factors affect the rollout. There are also many reasons for not sharing specific dates. For one thing, the rollout schedule changes periodically. This allows our deployment team to stop and fix issues they may discover. Other factors include logistics and coordination/approvals from third party providers. Appreciate your feedback and patience while we continue to roll the update out.
 
Q. I bought my Streak Unlocked, I received the OTA Froyo update, but I am getting the redirect error. When will Dell fix this?
UPDATED 12-14-10
A. Here is the latest Android 2.2 update for the unlocked phones that are currently on Dell version 3.09 or 3.15  that fixes the issue with browser redirect errors:
 
Q. I bought my Streak Unlocked, but have not received the update yet.
UPDATED 12-14-10
A.  Everyone (globally) who purchased an Unlocked version of the Streak should have received an update notice by now. If not, please manually check for your update by either 1. shutting down and rebooting or 2. going to Streak Settings – About Device and selecting System Updates.
 

 

14 Posts

February 23rd, 2011 12:00

i rooted mines a while back...but my boss just recieved his update.

14 Posts

February 23rd, 2011 12:00

Sorry... but LOL that sucks! rooting your phone is good but you have to have all the right sources... if you dont then itll crash!!!

February 23rd, 2011 12:00

Funny I was just going to pull trigger today to root and this shows up. Hopefully it decent otherwise I guess i will have to root anyways. It was either that or go to the Atrix this week.

February 23rd, 2011 12:00

I guess i should have waited it won't download. :emotion-9:

February 23rd, 2011 12:00

Why didn't tell us when its comming out? How hard was it say Feb 23. Nope, treating us 5 years old.  I'm downloading it now.Oh well.

February 23rd, 2011 13:00

I think you are phrasing it incorrectly. The question should be 'how much bloatware is there?'

6 Posts

February 23rd, 2011 13:00

Can anyone also report if it has any AT&T bloatware?

Thanks!

26 Posts

February 23rd, 2011 13:00

After installing what does the Phone show for the following:

 

Baseband version:

Kernel version:

OEM Version:

Build number:

 

Thanks,

Bob

February 23rd, 2011 14:00

LOL you actually think they will continue to suport the Streak? I think Best Buy is trying to bail out right now. Its at $49 on their site, next week they will most likely give you a gift card in order to dump the the phone. lol

6 Posts

February 23rd, 2011 14:00

Oh, come on. Give AT&T a break. They provided us with one of the quickest updates in Froyo history.

I can't wait for 2.3 in 2013.

2 Posts

February 23rd, 2011 15:00

I have seen a few people say they (or someone else) got the update, but they wont asnwer the questions here about details regarding the upgrades....

If someone REALLY has an upgrade from AT&T, please answer those few small details for the rest of us.  Otherwise, I have a bridge for sale...

 

February 23rd, 2011 15:00

Of course dufus me I forgot to sync everything thru Google

6 Posts

February 23rd, 2011 15:00

I feel the same way. Dell claims you have to reboot your Streak to get the update, so you may want to try that if you don't see it.

I installed Froyo a week ago thanks to an awesome DJ. I had a few problems with it being stable, but they're all fixed now. To be honest - I rather have that decent version than Froyo with a bunch of useless AT&T apps. I won't believe it's out until I see a screenshot and/or some specific questions answered.

February 23rd, 2011 15:00

February 23rd, 2011 15:00

already starting to like it!

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