6 Thallium

RE: Dell Venue 11 Pro Travel Keyboard - touchpad isn't responding

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For Venue Pro 11 (7130) owners with Travel Keyboard (K12A):

1) disconnect keyboard from tablet

2) open Device manager and select "Show hidden devices" in upper menu

2) in Device manager remove driver for hidden HID-device named "USB-unput device" with ID=USB\VID_06CB&PID_2819&REV_0020&MI_00

3) connect keyboard

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1 Copper

RE: Dell Venue 11 Pro Travel Keyboard - touchpad isn't responding

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Hello,

I had the same issue and after trying everything already posted here (updating bios, firmware etc) what solved my problem was installig Synaptics TouchPad Driver Windows 10 I2C Devices: drivers.synaptics.com/Synaptics_v19_0_19_1__C__x86-x64_Win10__Signed__MS_Win10_UXUIHID_I2C.zip

My Dell Venue 11 Pro (7130) running Windows 10 Creators Update

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1 Copper

RE: Dell Venue 11 Pro Travel Keyboard - touchpad isn't responding

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1. Install Synaptics TouchPad Driver

2. While keyboard attached, remove screws & remove plastic back.

3. unattach & re-attach battery & other connectors

4. Reboot

5. Keyboard & touchpad works again!!!( so far!!!)

 PS Battery 2# =Not Present

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