Highlighted
radiodude365
1 Nickel

Dell Venue 8 3840, not holding charge, under warranty, unable to find where to send for service.

I am so frustrated with the Dell website. I verified my Venue 8 3840 is under warranty, but I cannot locate any place to start a return process. I even found the online repair form, but they will not accept it without a Dispatch number, which is generated by a tech support agent. I cannot find any link for a tech support agent, after 2 hours, I will ask for mercy help. PLEASE! I do not want to throw this product away or stop buying Dell, I have always had such good experiences in the past. Can anyone point me in a direction? I'm out of patience with their web site.

Radiodude365

0 Kudos
1 Reply
RoHe
6 Indium

RE: Dell Venue 8 3840, not holding charge, under warranty, unable to find where to send for service.

Try phoning or emailing Support. Phone and email info here, assuming you're in USA.  

If not, change the country/region down in lower right hand corner (in the blue box) to find the right contact info.

Either way, have your Service Tag available.

Ron

   Forum Member since 2004
   I am not a Dell employee

0 Kudos