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October 29th, 2017 07:00

Dell Venue 8 Android 4.4. freezes after starting

I've just installed a new battery on my Dell Venue 8,

1. i turn it on,

2. it starts with logo as usually, then i see Android desktop,

3. about 2 seconds later i hear some special camera's sound - kind of click

4. one second's later appears second sound of camera "click" and the tablet becomes frozen and a few seconds later it starts rebooting

How to fix it? Please help me.

October 30th, 2017 13:00

The problem is resolved. As i mentioned in my problem's description i tried to turn on the tablet after battery replacement, and my great fault was that i tried to do that while my tablet was disassembled, i mean without its back case. So, my problem immediately disappeared after assembling the tablet.

Conclusion: don't try to turn on the tablet without its back case.

Thank you all!

9.4K Posts

October 30th, 2017 10:00

Hi StanlyTango,

Thanks for posting.

Apologies that your Venue 8 is not working as expected.  Have you tried a factory reset?

Here is some information you may find helpful:  http://dell.to/2zjXS0i

and a video posted by another user which may be helpful:

http://dell.to/2ziTpej

9.4K Posts

October 31st, 2017 07:00

Thanks for posting your solution so that other readers can be helped.

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