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3 Posts
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12039
Dell Venue 8- Back button randomly goes off
Hello,
I recently bought a Venue 8 two months ago and for the past month I have noticed that my back button randomly activates even though I am not touching it. There is nothing that is near the button (accidentally pressing it) and when it occurs it happens multiple times and interrupts anything I am doing. I have tried restarting the tablet and the problem occurs again...
Does anyone know what could be causing this and what I can do to fix this? Its only the back button that gives me this issue and my tablet case is no where close to that button.
Thank you!
Paulgv
8 Posts
0
January 17th, 2014 17:00
Try cleaning screen.
Do you use a screen protector?
pnc1
22 Posts
0
January 18th, 2014 04:00
Did the tablet dropped by any chance???
madforchoco
3 Posts
0
January 22nd, 2014 18:00
Thanks for the input but I have tried both. I have a screen protector on the tablet as well and no scratches or dirt on the screen. Any other ideas?
madforchoco
3 Posts
0
January 22nd, 2014 18:00
Nope its been in good condition and i protect it with a screen protector and a case around it. Its really random and when it happens there is no way to stop it. any other ideas? anything with the software?