Highlighted
madforchoco
1 Copper

Dell Venue 8- Back button randomly goes off

Hello,

I recently bought a Venue 8 two months ago and for the past month I have noticed that my back button randomly activates even though I am not touching it. There is nothing that is near the button (accidentally pressing it) and when it occurs it happens multiple times and interrupts anything I am doing. I have tried restarting the tablet and the problem occurs again...

Does anyone know what could be causing this and what I can do to fix this? Its only the back button that gives me this issue and my tablet case is no where close to that button.

Thank you!

0 Kudos
4 Replies
Paulgv
6 Indium

RE: Dell Venue 8- Back button randomly goes off

Try cleaning screen.

Do you use a screen protector?

0 Kudos
pnc1
6 Indium

RE: Dell Venue 8- Back button randomly goes off

Did the tablet dropped by any chance???

0 Kudos
madforchoco
1 Copper

RE: Dell Venue 8- Back button randomly goes off

Nope its been in good condition and i protect it with a screen protector and a case around it. Its really random and when it happens there is no way to stop it. any other ideas? anything with the software?

0 Kudos
madforchoco
1 Copper

RE: Dell Venue 8- Back button randomly goes off

Thanks for the input but I have tried both. I have a screen protector on the tablet as well and no scratches or dirt on the screen. Any other ideas?

0 Kudos