MaximeB
1 Copper

RE: Dell Venue 8 Pro WiFi Issue

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Hi,

 

I'm using WPA2-Personal with AES at home.  Wifi breaks often with that, but funny, so far, while traveling with either WPA2-Enterprise or open (hotel), no problem...

 

@Ajdellaj, you are using WPA2-Personal with AES and it's working fine?

 

I'll try changing the router's configuration when I'm at home to see if it fixes -- but I would think that WPA2-Personal+AES is probably the best I can (easily) have at home, no?

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MeatHead88
1 Copper

RE: Dell Venue 8 Pro WiFi Issue

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Back to the subject....

I noticed my Dell Venue 8 Pro's Wi-Fi behaves much better if  I leave the HULU app open....  Could that maintain some type of connection that keeps the Wi-Fi alive?  Not playing a movie, mid you, just the app running or even app suspended.

 

 

 

 

 

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AuriR
1 Copper

RE: Dell Venue 8 Pro WiFi Issue

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Uninstall Microsoft Update KB2887595. It's causing the WiFi to fail.

To do this:

1. Swipe down to All Applications

2. Scroll all the way right to Control Panel

3. When Control Panel appears on the desktop, search for Windows Update and click it

4. On the left pane there will be an option for View Installed Updates. Tap it.

5. Find Update for Microsoft Windows (KB2887595) and tap it, then tap Uninstall.

6. Wait for it to uninstall.

7. Restart.

8. Your WiFi should be working again.

AuriR
1 Copper

RE: Dell Venue 8 Pro WiFi Issue

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Try uninstalling Microsoft Update KB2887595. It's causing the WiFi to fail.

To do this:

1. Swipe down to All Applications

2. Scroll all the way right to Control Panel

3. When Control Panel appears on the desktop, search for Windows Update and click it

4. On the left pane there will be an option for View Installed Updates. Tap it.

5. Find Update for Microsoft Windows (KB2887595) and tap it, then tap Uninstall.

6. Wait for it to uninstall.

7. Restart.

8. Your WiFi should be working again.

MeatHead88
1 Copper

RE: Dell Venue 8 Pro WiFi Issue

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But it seems to fix a lot of other issues....some security related.

http://support.microsoft.com/kb/2887595

Try uninstalling Microsoft Update KB2887595. It's causing the WiFi to fail.

To do this:

1. Swipe down to All Applications

2. Scroll all the way right to Control Panel

3. When Control Panel appears on the desktop, search for Windows Update and click it

4. On the left pane there will be an option for View Installed Updates. Tap it.

5. Find Update for Microsoft Windows (KB2887595) and tap it, then tap Uninstall.

6. Wait for it to uninstall.

7. Restart.

8. Your WiFi should be working again.

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Stinkypasta
1 Copper

RE: Dell Venue 8 Pro WiFi Issue

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I agree. What makes you think uninstalling this patch will fix the issue??

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MaximeB
1 Copper

RE: Dell Venue 8 Pro WiFi Issue

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Yeah, it is  rather big rollup of several hotfixes.  And my other computers with this patch are working fine on wifi

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Chris Tardif
1 Copper

RE: Dell Venue 8 Pro WiFi Issue

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I solved this problem by disabling the network device in device manager.  Scanning for hardware changes reinstalled the driver and the wi-fi came back to life. 
When you disable the driver do not delete the driver files. If you do that you're sunk.

Chris

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AuriR
1 Copper

RE: Dell Venue 8 Pro WiFi Issue

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Here's why I know it worked, at least for me:

1. WiFi stopped working after installing the latest updates.

2. I uninstalled updates one at a time until WiFi resumed working.

3. I reinstalled the 7595 update and WiFi stopped again.

4. I uninstalled the 7595 update again and WiFi came back, again.

Thanks and Best,

-Auri

ecsw
1 Copper

RE: Dell Venue 8 Pro WiFi Issue

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Thanks. that fixed the problem for me. 

When this first happened, I tried driver update, BIOS update (A04) but it did not fix my problem. Remove adapter and re-scan and problem didnt go away.

i then restored the whole Windows and sure enough wifi was working again.

Did Windows updates right after restore and wifi stopped worrking right away which tells me Windows update is the issue for sure.

Tried uninstall update one by one but found your post which fixed the problem for me without trying one at a time. 

I hide the update for now until Dell and Microsoft sort out this issue. 

Thanks a lot for your post.

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