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January 12th, 2017 17:00

Dell Venue 8 Pro screen cracked and is not responding...

The screen itself is mostly fine. The corner of the screen cracked after I dropped it in my driveway. The corner is cracked but the entire screen isn't responding. Is the anyway to temporarily let me use the screen so I can get my data off the computer? 

5 Practitioner

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274.2K Posts

January 16th, 2017 04:00

Hi,

Thank you for writing to us!

Kindly private message the service tag and email address. The reason why the screen is not working or non responsive is the touch censer would have gone faulty .

Kindly private message the pictures as well.

Thanks

Robin

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