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skmerrow
2 Iron

Dell Venue Pro w/Office does not include activation key

I bought a DVP8 from the outlet and it was listed as having Office 2013.  My invoice also indicates this.  The tablet arrived and it has no key.  I called Dell and spoke with someone who said wait 5 days and see if it arrives.   Seriously Dell? 


BTW I know some will say that DVP8 does not include office but there are units in the outlet that do no now include office.  I realize office is on the tablet but it is of no value without the activation key/code.  I should also mention 2 friends ordered at the same time and they have the sealed envelope with their code so yes it should be included.

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2 Replies
Mikerman
3 Zinc

RE: Dell Venue Pro w/Office does not include activation key

So, 2 choices: wait the 5 days; or call Dell back and speak with another support person.
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Moderator
Moderator

RE: Dell Venue Pro w/Office does not include activation key

I'm not sure about depot units, but new units (32-bit versions) include a bundled activation key.   If yours was supposed to come with it (invoiced), then contact care or support to get them to send you the office activation card.

 

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