Start a Conversation

Unsolved

This post is more than 5 years old

I

3628

November 25th, 2017 08:00

Dell Venue pro 11 5130 windows install - on screen keyboard issue

I have purchased a dell venue 11 pro from a trade supplier - used - so windows is not installed.  it hasn't got a keybaord attachment, tabelt only.  i have 32 bit windows 10 and 8.1 usb discs created and it starts the setup process.  however, i have no on screen keyboard showing.

how on earth do i get it to work, i have a usb mouse and micro usb to usb converter that fits in the charger port but windows doesn;t detect it, my bluetooth keyboard also doesn't work.

any suggestions?

9.4K Posts

November 29th, 2017 06:00

Hi ianh21,

Thanks for posting.

Apologies that your venue pro is not working as expected.

Please check out this information from the Dell Knowledge base that might be helpful.

10 Posts

December 2nd, 2017 03:00

cheers. its the venue 11 5130 model.

i have a usb drive with fresh windows 10 pro iso, powered usb hub.  the tablet recognises the usb drive but won't boot into it. reflashing the drive again now as it did boot before.

edit 2: i have updated the bios to A16.  boots to usb and loads intial files then just black screens and does nothing.  does it take forever to load windows?

9.4K Posts

December 6th, 2017 05:00

10 Posts

December 16th, 2017 16:00

still will not install.  goes to load windows and crashes.  looks like its for the bin!

No Events found!

Top