PCollins17
1 Copper

Latitude 10 Tablet - Bamboo Stylus Feel - NOT WORKING NEED HELP

I recently bought a Latitude 10 Tablet and a Wacom Bamboo Stylus Feel to go with it.  However the tablet wont recognize the stylus at all and I have no idea why.  Its very new, so if there are some magical drivers I'm supposed to install, I havent done that.  Please I'm getting really frustrated and worried that I spent a lot of money for nothing.

The costumer service call center thing isnt working at all either, I've called 7 times now and have been disconnected before I could reach anyone who knew anything about the tablet...

Thanks...

PC

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14 Replies

Re: Latitude 10 Tablet - Bamboo Stylus Feel - NOT WORKING NEED HELP

PCollins17,

Welcome to the community. I have received your private mesage and have sent a reply to it.

TB

Specialize in Laptops, Mobile Devices
#IWork4Dell

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Lee C USMC
1 Copper

Re: Latitude 10 Tablet - Bamboo Stylus Feel - NOT WORKING NEED HELP

Were you able to find a resolution?  I have the same issue.

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Re: Latitude 10 Tablet - Bamboo Stylus Feel - NOT WORKING NEED HELP

Lee C USMC

I am not sure that the Bamboo will be compatible with all the versions of the Latitude 10.  Please shoot me a private message (just click on the link in my signature) then click start conversation and include the service tag of your tablet and I will be happy to research this further for you.

TB

Specialize in Laptops, Mobile Devices
#IWork4Dell

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PCollins17
1 Copper

Re: Latitude 10 Tablet - Bamboo Stylus Feel - NOT WORKING NEED HELP

I figured it out yeah, the bamboo stylus feel is not compatible with the essentials version of the Latitude 10 (the first two prices on the website), you have to get the productivity version.  I returned my tablet, with the intention of buying the correct version when my refund comes in...

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PCollins17
1 Copper

Re: Latitude 10 Tablet - Bamboo Stylus Feel - NOT WORKING NEED HELP

(and thank you terry, I appreciated your response)

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Re: Latitude 10 Tablet - Bamboo Stylus Feel - NOT WORKING NEED HELP

PCollins17

I am sorry for the inconvenience of having to return your system and purchase again.  I do thank you for posting and letting us know that the problem was with the essentials version of the Latitude 10.  

Lee C USMC

Do you know what version of the tablet that you purchased, was it the essentials version?

 

 

TB

Specialize in Laptops, Mobile Devices
#IWork4Dell

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pobarick
1 Copper

Re: Latitude 10 Tablet - Bamboo Stylus Feel - NOT WORKING NEED HELP

Can you tell me why the stylus that came with Latitude 10 is intermittent? I'm using it in OneNote and it disappears then I have to slide the stylus from the bottom of the screen up and then it reappears. Is that normal or what? Thank you

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Re: Latitude 10 Tablet - Bamboo Stylus Feel - NOT WORKING NEED HELP

Pobarick

I suggest changing the tip of the stylus and see if that helps.  If you continue to have problems please send me a private message,  just click on the link in my signature and then click join conversation.  In your message please include the service tag of the tablet and I can research possible service options.

TB

Specialize in Laptops, Mobile Devices
#IWork4Dell

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DAwasthi
1 Copper

Re: Latitude 10 Tablet - Bamboo Stylus Feel - NOT WORKING NEED HELP

Hi , I have a similar problem, I received the stylus free with Dell Latitude 10 and it is not working. What is the reason.

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