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Missing "My Dell Icon"
I just noticed that the My Dell Icon that was always on my home screen is missing. It is nowhere.
It had all the information about the tablet..name,model, date of purchase,warranty info, updates etc..Any ideas on how to get it back?
Kavu
46 Posts
0
September 23rd, 2016 17:00
I believe that 'My Dell' has been replaced with 'Dell SupportAssist'. If you recently upgraded to W10 then 'My Dell' possibly got deleted in the upgrade process.as stated in this Dell support article.
www.dell.com/.../SLN300789
SupportAssist is now preinstalled on most of all new Dell devices running Windows operating system and can be found in the Start menu under All Programs in the Dell folder. If it is not preinstalled then it can be downloaded from either the above mentioned Dell support page or the Dell SupportAssist for PCs and Tablets page:
.www.dell.com/.../support-center
Dell SupportAssist FAQs:
i.dell.com/.../SupportAssist-PCs-and-Tablets-FAQs-2015.pdf
Dell SupportAssist User Guide:
topics-cdn.dell.com/.../dell-supportassist-pcs-tablets_User's Guide_en-us.pdf
Hope this is helpful
Olifromny
16 Posts
0
September 23rd, 2016 20:00
I never upgraded to windows 10. I did not do anything. I just turned on my Venue Pro 8 tablet and it was just missing.