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February 14th, 2014 08:00

My Dell Venue 8 Pro not CHARGING

Hi I have a dell venue 8 pro every thing is going well but today I noted that my dell is not charging it is plunged in and using the charger that came with the dell I did update two Biso two 04 my dell was charging this fine when it was on bison 03 dell should pull bios update from the web sit and work on a new update I tried Rowling back two 03 but I could not and I this got this tablet a. Few days ago

September 8th, 2014 09:00



    Your problem is likely due to a problem with the usb port on them.

    you can have it repaired here http://www.ebay.com/itm/221542976518

I have heard from some that Dell was not covering it because it was caused buy user error.IE usb charger inserted incorrectly. [:'(]

also MYdeviceRepair can use a micro b port stopping the problem because that port is the correct shape NOT SQUARE

Or, save the repair cost and have the tablet fixed by Dell itself under the tablet's still-valid original Dell warranty.i here they have fixed a few  :emotion-5:

Dell tablet tech.support:

Mobile Devices (Phones) & Tablets
1-800-308-3355 24/7

http://www.dell.com/support/contents/us/en/19/category/Contact-Information/Technical-Support?c=us&l=en&s=dhs&cs=19


any time dell will cover it that is good.

4 Posts

September 13th, 2014 20:00

Dell fixed mine but I think it's running slower. They didn't install the same programs that came with it. Bye bye fresh paint.

Also, now its not charging to 100%. The last thing I want to do is sit on hold with tech support.

480 Posts

September 13th, 2014 21:00

You can download Fresh Paint from the store.

285 Posts

September 14th, 2014 01:00

Hi,

You will need just remove the plastic cover and unplug battery slowly from the mainboard. And then after waiting one minutes and again place it back the battery and put on charger.

I hope this is the answer for your question

4 Posts

September 19th, 2014 05:00

I have not been able up remove the plastic cover .

915 Posts

September 19th, 2014 12:00

I certainly wouldn't tinker with it if Dell fixed it but did not do so.  Call Dell back and make sure it's done completely and as needed--I'm sure Dell wants that as well.

September 21st, 2014 05:00


    Your problem is likely due to a problem with the usb port on them.

    you can have it repaired here http://www.ebay.com/itm/221542976518

I have heard from some that Dell was not covering it because it was caused buy user error.IE usb charger inserted incorrectly. [:'(]

also MYdeviceRepair can use a micro b port stopping the problem because that port is the correct shape NOT SQUARE

Or, save the repair cost and have the tablet fixed by Dell itself under the tablet's still-valid original Dell warranty.i here they have fixed a few  :emotion-5:

Dell tablet tech.support:

Mobile Devices (Phones) & Tablets
1-800-308-3355 24/7

http://www.dell.com/support/contents/us/en/19/category/Contact-Information/Technical-Support?c=us&l=en&s=dhs&cs=19

November 2nd, 2014 04:00

This did not work for me.  My Venue 8 Pro has not been  holding its charge for very long prior to this happening so I'm probably facing a slightly different problem. Please help me. Thank you.

28 Posts

November 2nd, 2014 13:00

My understanding is that lithium ion batteries must not be overcharged and that in order to avoid this, the charging software is designed to stop charging when the battery is fully charged.  s this correct?

915 Posts

November 3rd, 2014 11:00

Yep.

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