luvmysonata
6 Indium

RE: No Multi-user profile on Venue 8???

Just tried and still showing that my Venue is up to date.  It is still running 4.2.2 software version 1.32 it has never updated.  I turned the tablet off plugged it in and tried.  The only thing that changes is the time it checked for updates.  My venue has never updated, ever.  This is a replacement for one with a subpar battery and the first one did at least update right out of the box to software version 1.39.  Maybe the update will be out later since it is still early afternoon on the east coast.  Hopefully we will all get it.

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MST-NY
6 Indium

RE: No Multi-user profile on Venue 8???

Terry.  I have a brand new Venue 8 32G but it is still showing no available updates.  Is there still a roll-out schedule involved?  Is there a server to side load the update?  I want to perform the upgrade before configuring for a work email account that requires encryption, etc.

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john295fsu
1 Nickel

RE: No Multi-user profile on Venue 8???

Terry,

That's excellent news.  I'll check it out when I go home for lunch today, that is if I can pry one from one of my daughter's hands.  They absolutely love these things!!! 😄  So far I'm super happy I bought these tablets for them.

Thanks,
Rob

No joy.  Powered it off, plugged it in and rebooted just for good measure, it still says that it's up to date.  I'll give it a shot again tomorrow.

luvmysonata
6 Indium

RE: No Multi-user profile on Venue 8???

5:15 eastern and still so update.  Losing hope that it will happen today.

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8 Krypton

RE: No Multi-user profile on Venue 8???

is it going to be a real full update or just like a patch type update? because i had the update to 4.3 on my previous venue 8 OTA and all i noticed was multiuser option added and thats it, cam still sucked with no real options to change,, no lockscreen shortcuts, etc...and other stuff thats standard in stockish  JB 4.3. if dell would simply release the update.zip on their website rather than a manual ota push, everyone can update their device simultaneously and negin some custom developement on it so at least we wouldnt have to wait weeks apart from user to user. Again this is the norm with other real tablet Manufacturers. And its open source firmware man!!!

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LindaLConnor
1 Copper

RE: No Multi-user profile on Venue 8???

Please let us know as soon as you can. We bought this tablet for my elderly parents to use to communicate and play games when out and about.  We thought we would have separate user accounts.  My mom just broke her hip and has been in rehab since just before Christmas.  We wasted a week already with everyone and his brother trying to find out why we can't get a second account set up.  My mom has her laptop at the hospital and we were going to have my father Skype her, but NO CAN DO!  The machine was set up with my Mom's info and it will not let us change it to him. So stupid and so incredibly disappointing that my 80 year old Dad can't see my mom's face.  FRUSTRATING.  Please help Dell!!!!!  I wanted my parents to be able to toggle back and forth for their personal settings / accounts (e.g., fb, Pogo, emails, Skype), and now I'm finding out we can't do this AND wasted a week of everyones' time trying.  

RE: No Multi-user profile on Venue 8???

I am sorry to read that you are all still unable to download 4.3.I would like for all of see if you can download 4.3 and if you still find that no updates are available by the end of the week message me directly. Just click on the link in my signature. If you have troubles messaging me just post here and I will send you a friend request.  This way I will have an exact number to present to Dell engineering.

To my knowledge the 4.3 update should be available for all Venue 7 and 8 customers.

 

TB

Specialize in Laptops, Mobile Devices
#IWork4Dell

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luvmysonata
6 Indium

RE: No Multi-user profile on Venue 8???

Message sent.

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MST-NY
6 Indium

RE: No Multi-user profile on Venue 8???

Still no update.  Attempted on a fully charged, plugged-in unit with strong WiFi signal.  Still no update as of 3:14pm on Friday, 1/3/14.

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jacobm99
1 Copper

RE: No Multi-user profile on Venue 8???

I returned my Venue 8 because of several problems, but I was able to get it to update before I returned it.

One of you may want to try resetting the tablet to factory defaults. It just takes a minute or two and will return it to the way it came from Dell. Then when it comes back up, go through the short setup routine and then run the update... and you should get 4.3.

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