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January 19th, 2017 19:00

Old Venue 8

Just found it after two plus years. Can't remember password. I have to reset the tablet, right? How?

8 Posts

February 8th, 2017 10:00

From login screen (log out if you are logged in):

  1. Tap the “Accessibility” icon
  2. Disable “Sticky Keys”
  3. Tap “On screen keyboard”
  4. Tap “Shift”
  5. Tap “Power” icon
  6. Tap “Restart”

After the restart:

  1. Tap “Troubleshoot”
  2. Tap “Reset your PC”

After the restart:

  1. Tap [Next]
  2. Tap either “Just remove my files” or “Fully clean the drive”

The option depends upon what you need to do.  If you don’t know the login password, you will need to fully clean the drive and start fresh.

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