LittleB69
6 Indium

Unable to install new A09 BIOS for Dell Venue Pro 7130

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Validated that I am using the correct Bios.. 🙂

Scenarios:

Downloaded the new Bios and executed it, install comes up and warns me that it will need power and so forth and install runs. When the machine reboots it is still on A06

Started the flash tool in Bios and the install runs very quickly and returns me to Windows 8 and is stil on A06

What to do?

 

 

Side question: Is there something speciel set in the bios regarding boot. Ever since i reset the Bios to default (A06) i have been bugged with starting problems?

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DMMerch
1 Nickel

RE: Unable to install new A09 BIOS for Dell Venue Pro 7130

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I can verify that the solution posted by Stone3t has worked for me (disconnecting the CMOS battery).  Too bad it requires disassembly of the back case which may be too advanced for average users.

I had all the symptoms / problems described by posts all over Dell's sites as well as others: can't update BIOS, unit won't sleep, etc. Corrupt ME was the key. (Intel Management Engine firmware)  Stupid thing is: it was corrupted through Dell's own updates.

Calling the repair depot, or any other Dell support (and being transferred 5+ times, waiting on hold for hours) was utterly useless as they refused to help because my unit was "out of warranty" even though some had mentioned there was a recall on it.

I'm now updated to A15 and through all windows updates and everything appears to be working fine again.  No thanks to Dell support who refuse to share the answer.

I will not be buying any Dell mobile devices in the near future.

EFyodor
1 Copper

RE: Unable to install new A09 BIOS for Dell Venue Pro 7130

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Yes, thanks. I realised that already.
The solution posted by Stone3t was helpfull too.


It is enough just a little open the middle frame at the middle top close to the CMOS battery to disconnect it from the motherboard.
I used a small pincers to disconnect the CMOS battery cable and a needle to connect it to the motherboard.

So, it is not needed to remove the middle frame completelly and also it is not needed to disconnect cables, wifi, ssd etc.

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stinger32
1 Copper

RE: Unable to install new A09 BIOS for Dell Venue Pro 7130

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Hmm same here, I have 4 venue 11 pro at work, 3 of them had no problem at all but the last one doesnt want to be flashed. I click on the file and it unpacks and starts and then reboot to flash but it boots to windows instead.of flash wtf is wrong?

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LittleB69
6 Indium

RE: Unable to install new A09 BIOS for Dell Venue Pro 7130

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Tried several other methods without luck.. undocked, docked and so forth? Still waiting for answer on this one....! Should metion that my device was born with A06 Bios.. so it has not been upgraded from A05.

 

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stinger32
1 Copper

RE: Unable to install new A09 BIOS for Dell Venue Pro 7130

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I called Dell and they are comming tomorrow with a new Motherboard. They also told me that the released 09 bios does not fix any of the problem people now are having but they will release a new bios 12/2 that will.

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Moderator
Moderator

RE: Unable to install new A09 BIOS for Dell Venue Pro 7130

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Are you guys using Bitlocker to encrypt your drives?  

No error - just runs and doesn't flash?

Are you 100% certain that you are using the correct version for your device?   MS = mainstream, for core processors.   vPro = enterprise, for vPro systems other than 7139?

Thanks!

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LittleB69
6 Indium

RE: Unable to install new A09 BIOS for Dell Venue Pro 7130

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No bitlocker or anything else security wise in the BIOS. It just runs, no errors .. and boots to Windows and leaves the device on A06.

I reset my BIOS to default to ensure that there was nothing special and ever since I have problems powering on the device.. or rather the device is on but the screen is Black. Did not have that problem before my reset to default.

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Moderator
Moderator

RE: Unable to install new A09 BIOS for Dell Venue Pro 7130

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Is there any chance you can get a video of this and share so that I can try to determine what is going wrong?    Not seeing this elsewhere or in any other data, nor on any internal units.

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Moderator
Moderator

RE: Unable to install new A09 BIOS for Dell Venue Pro 7130

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Any update on this?   Did you get it to work or are you still having problems?

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LittleB69
6 Indium

RE: Unable to install new A09 BIOS for Dell Venue Pro 7130

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Still not able to update the Bios. Made a Video from where the install starts and it goes of to reboot on same Bios version: As you can see there are no errors or anything else. It just installs and reeboots. To make sure the Bios is correct i tried to run the two other Bios files and they both failed due to wrong version.
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LittleB69
6 Indium

RE: Unable to install new A09 BIOS for Dell Venue Pro 7130

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Hmm, not really sure why it did not imbed the video. here is the link: https://skydrive.live.com/?mkt=da-DK#cid=01B76CC16BA286AD&id=1B76CC16BA286AD%214426&v=3
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