Highlighted
Fabri91
2 Bronze

Venue 11 Pro i3 (non-vPro) hybrid shutdown issues

Jump to solution

Hello,

I've encountered two issues which prevent me from taking advantage of the hybrid shutdown mode of Windows 8.1 and 10: if it is activated, the system will on occasion (up to half the times) fail to boot after displaying the Dell logo. This may be due to using Windows 10 (build 10130 as of now), but I haven't seen this issue on my desktop PC running the same build. Deactivating the functionality or rebooting works, however.

Another issue is that again with hybrid shutdown enabled sometimes the power button will not work, returning to work flawlessly after a reboot or by disabling the hybrid functionality, turning it off and back on again. Since performing a reboot does not use the hybrid functionality of hibernating the kernel session it appears to be somehow linked.

0 Kudos
1 Solution

Accepted Solutions
Moderator
Moderator

RE: Venue 11 Pro i3 (non-vPro) hybrid shutdown issues

Jump to solution

We'll release qualified drivers and a BIOS update for Windows 10 fairly soon.   I'd suspect that will resolve your issue.

3 Replies
Moderator
Moderator

RE: Venue 11 Pro i3 (non-vPro) hybrid shutdown issues

Jump to solution

We'll release qualified drivers and a BIOS update for Windows 10 fairly soon.   I'd suspect that will resolve your issue.

Fabri91
2 Bronze

RE: Venue 11 Pro i3 (non-vPro) hybrid shutdown issues

Jump to solution

Looking forward to these improvements! But, as I've said, it also happened using Windows 8.1.

0 Kudos
Fabri91
2 Bronze

RE: Venue 11 Pro i3 (non-vPro) hybrid shutdown issues

Jump to solution

Sorry for going slightly off-topic, but when revising drivers and BIOS for Windows 10 please take a look at the SD reader driver which is apparently preventing Connected Standby in many cases (using the recommended version it gets uninstalled and replaced by a generic driver at first boot, while using the linked older version works fine - can be reproduced without fault at the very least under Windows 10). http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=4Y1R8

0 Kudos