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Venue 8 7840 Powering Off
Recently my Venue 8 has been suddenly powering off while I'm using it. Both recent times I did note that the battery still had around 60% life left in it before I started using it. I used it for about an hour each of the last two times it shut down. Once it shut down, it would not power on again until much later.
I really need some direction on this issue as I don't have a clue as to the cause of the problem.
DELL-Akshatha M
1.2K Posts
0
July 13th, 2017 03:00
Hi patekatek,
Please try to run the diagnostics available on the system. You can check the below link for the steps:
http://dell.to/2tLmCuq
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.