patekatek
1 Copper

Venue 8 7840 Powering Off

Recently my Venue 8 has been suddenly powering off while I'm using it.   Both recent times I did note that the battery still had around 60% life left in it before I started using it.   I used it for about an hour each of the last two times it shut down.   Once it shut down, it would not power on again until much later.

I really need some direction on this issue as I don't have a clue as to the cause of the problem.

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1 Reply

RE: Venue 8 7840 Powering Off

Hi patekatek,

Please try to run the diagnostics available on the system. You can check the below link for the steps:

http://dell.to/2tLmCuq

Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

DELL-Akshatha M
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#IWork4Dell
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