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Venue 8 Pro 5830 battery swelling?

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Have a Venue 8 Pro 5830 tablet 64 GB version I purchased back in  that has a swollen battery. battery is the original one by the way. Is there any affordable way to get a new Dell battery for this tablet or not?

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RE: Venue 8 Pro 5830 battery swelling?

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Most likely, as for options regarding the battery in each, best option in my view would be to replace them. Which then brings you to either getting the same replacement as the ones in currently in your Venue 8 Pro or going third party.  

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Community Manager
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RE: Venue 8 Pro 5830 battery swelling?

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Can you private message me your Service Tag on the system? I would like to take a look at this.
Best regards,
Brad


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RE: Venue 8 Pro 5830 battery swelling?

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Hi I have Dell Venue 8 pro with swelled battery. It has dislodged the screen and now I'm keeping it off and disconnected from the charging adapter  as not sure if it will cause any fire.

 

Do I need to send this to Dell. Here are some numbers I got from the tablet:

 

Dell Venue 8 Pro (5830)

Made in CN

DP/N: 0MGK72

1K 13CK

 

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RE: Venue 8 Pro 5830 battery swelling?

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Hi, I have 2 Dell batteries which have swollen, whilst i will remove and replace are there any associated hazards with the swollen batteries?

 

Thanks

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RE: Venue 8 Pro 5830 battery swelling?

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@robbo698wrote:

Hi, I have 2 Dell batteries which have swollen, whilst i will remove and replace are there any associated hazards with the swollen batteries?

 

Thanks


Hi Robbo, 

A swollen battery itself should not pose any hazard, however if they are mishandled or removed incorrectly they could pose a hazard.

This is our recommendation for swollen battery removal

Discharge the battery as much as possible before removing from the system. This can be done by disconnecting the A/C adapter from the system to allow the system to drain the battery.
◦Do not apply pressure to the surface of the battery
◦Do not bend
◦Do not use tools of any kind to pry on or against the battery

 

The following link explains how the disposal options in your region - http://www.dell.com/support/article/ie/en/iebsdt1/sln297041/how-do-i-recycle-dispose-of-my-dell-batt...

Alan

 

DELL-AlanD
Social Media Support
#IWork4Dell
I'm based in the UK and I'm usually available Monday to Friday 9am-4pm GMT
Get Support on Twitter @DellCaresPro

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RE: Venue 8 Pro 5830 battery swelling?

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I have 2 Venue 8 Pros that are swollen. I assume it's the battery. Is this a fire hazard and what are my options?

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RE: Venue 8 Pro 5830 battery swelling?

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I have a Venue Pro that is registered through Dell. The screen pulled off due to battery swelling and just fell apart. This is being used daily and this is pretty unreal. What can I do? This is a potent little guy that I need. Please help. @Dell-Alan D 

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RE: Venue 8 Pro 5830 battery swelling?

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Most likely, as for options regarding the battery in each, best option in my view would be to replace them. Which then brings you to either getting the same replacement as the ones in currently in your Venue 8 Pro or going third party.  

View solution in original post

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