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MHalperin
1 Copper

Venue 8 Pro Screen Glitch

I received my Venue 8 Pro last Tuesday and on or around Thursday a screen glitch appeared. It manifests itself as a bar about 1/16 inch thick on the side of the screen (bottom if you are holding it in normal portrait mode). This bar flickers and I've tried upgrading drivers and reinstalling software and doing diagnostics (the Dell ones that are on the system) of every type and flavor. It seems to be getting wider over time using the tablet. 


I have posted a .mp4 video of this glitch here: https://skydrive.live.com/redir?resid=401FAFD7665A0F5F!928&authkey=!ABA6sKcUH-Hyj54&ithint=video%2c....

(I know this can be played with VLC if necessary.. Skydrive preview doesn't work)

Has anyone else seen this? Solved it? Am I out of luck and just need to get a replacement? I love this little tablet but can't take this blinking glitch anymore. Anyone gone through an exchange? Can I get a new one before sending back the old one? I'd prefer not to be without it.

Thanks for your help.

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3 Replies
MHalperin
1 Copper

RE: Venue 8 Pro Screen Glitch

Might be easier to see the issue here.. http://tinypic.com/r/2mx0veq/5

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rnguyen79
1 Copper

RE: Venue 8 Pro Screen Glitch

I have the same issue.  I'll probably will just go back to the store where I bought it and get an exchange.

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xmris
1 Copper

RE: Venue 8 Pro Screen Glitch

hi,

I just noticed the same issue with my venue, is this by build or issue with the screen?

thx

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