antoninap1
1 Copper

Venue pro 11, wifi adapter disappears in device manager and BIOS

hello,

Recently I have purchased Dell Venue 11 pro 7140, running Windows 8.1. So far it had continuous issues with Wi-Fi connections: often it gets limited, and the only thing which helps is to disable\enable wifi adapter or restart. During one of the restarts I went to BIOS and noticed, that WiFi adapter is not recognized at BIOS level at all.However, after shut down and starting the tablet again it appeared. That happened many times; during this issue windows does not find the adapter in device manager either.  Please see the picture attached. I have updated Dell WiFI drivers,BIOS, and Chipset drivers, but this did not help

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2 Replies
mumarmasood
1 Copper

Re: Venue pro 11, wifi adapter disappears in device manager and BIOS

By any chance, did you solve this problem?
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U2CAMEB4ME
4 Germanium

Re: Venue pro 11, wifi adapter disappears in device manager and BIOS

Welcome to the Dell Community  @mumarmasood 

Try updating the Network drivers.

Drivers for your Venue 7140 Pro:

https://www.dell.com/support/home/us/en/04/product-support/product/dell-venue-11-pro-7000-7140/drive...

Best regards,

U2


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