For those still experiencing the black screen on wake, this is not a solution, but a way to prevent hard boot. I was successfully able to reboot using the following two different ways:
1) Win+X, then up arrow, then up arrow, then right arrow, then up arrow, then Enter
2) Win+D, then Alt+F4, then Enter
Give it a few minutes and you should see the Dell logo. Hope this helps.
Ok - after a factory reset I thought I was in the clear but I have just come back to my Dell Venue Pro 11 5130 after putting it to sleep and getting the blank screen but pressing the Windows button vibrates and I can see the tablet is on via my network and it's shared folders.
As I have Windows 8 Pro I just tried to remote desktop to it and upon first try I got something along the lines of there has been a hardware issue or a device attached to this computer has stopped working and it wouldn't connect. The next time I tried I almost got logged in but then the tablet reset. I have the dump files so am going to look at these later but can anyone officially from Dell help????
Damn, I thought mine was fixed after applying the latest touch panel firmware updates - it was fine for 2 weeks, but it's just gone & done it 3 times on me today. Has anyone sent theirs back & had it fixed by replacement?
I did a full factory reset on mine (5130) after installing the latest bios and touchpanel updates and so far not had any further issues. The full factory rest was the only thing that cured am Asus T100 I had similar issues with in the past.
Ah if your Dell partitions are gone then you would have to try wiping the tablet and installing Windows 8 from a USB stick / DVD drive with as a many of the 8.1 updates you can slipstream into it etc. There are instructions on the web to help with this but maybe your IT people could help if they were the ones who removed the original partitions etc?
Hey JasonPNWR - Are using the TPM or PTT in the BIOS? PTT will function as a TPM, adhears to TPM 2.0 standards and can still be managed using TPM.MSC.
In regards to a factory reset, if you use a custom win8.1 image with all Dell partitions removed, you will not be able to perform a factory reset. However, you can configure Windows 8.1 to create a backup and then do a device reset from the backup which as created.