I opened up a service ticket last week, and received a new battery yesterday. Unfortunately, I am still getting the same message, so I don't think it's battery related... running A05 firmware.
I think at this point it may be software related, as it happens intermittently. But, I have a few different problems w/ my 7130 so I think there may be a general hardware fault.
The Dell Venue 11 (i5/8/256) that I am using was delivered with Bios A06. I seem to have the same issues as reported around several post.
* Ghost screen (Not very often after upgrade of touch firmware)
* Problems detecting when keyboard is attached/removed and disconnects
* CPU Freeze (Not often and mostly seen running modern UI apps)
* Power Drain
A06 might be a European/Nordic Bios or something? Should still say that when it Works it one magic device 🙂 just hope they will clean up all the small annoying problems. We can bring it in in full scale until they do.
I have the Dell Power Manager up on my Dell Venue 11 Pro 7130 64bit Windows. I plug in the power adapter and get the following message: Your battery no longer operates and needs to be replaced. Is my battery bad or do I need some software fix? Larry
Add me to the list of people experiencing the same problem. Battery needs replaced? The numbers are inaccurate as well. Now Battery 1 says 79%, and Battery 2 (I'm assuming keyboard) says 0%.
This sucks as I'm about to travel and this is my main device.
Same issues here on a BRAND NEW Venue 11 Pro...I get both battery error messages, "...cannot communicate..." and "your battery is no longer working..."
What's the deal Dell? I'm on the latest Bios A12...