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battery charge is intermittent
all of sudden I got a message you need to use a w65?(I think it is the number) charger.
I have had the same charger for three years. and it has worked fine. I just borrowed a friend's charger for a minute and then stops.
do I need a new battery? how do I test the battery?
DELL-Satya P
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July 1st, 2013 04:00
Hi patthom,
Thanks for reaching out to us. Does the battery charge fine with a known good charger/adapter? If yes, replace the adapter. If issue persists even with a different adapter, replace the battery. Please be informed batteries are considered as consumable products and their life depends on usage. If possible, try the same battery on a different device to isolate if the issue is with battery or charger. I believe your battery may be reaching the end of it's usable life.