june park
6 Indium

dell tablet 7840 issue

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first of all, i purchased this tablet january in 2015.

i found this device turns off by itself at battery 22% while using it(about a month ago) and now,  it turns off at 37% over and over.

in order to power on, i have to plug in.  if not, there is no way to run it. 

plus, one of my acquaintance's happened the same issue since used this tablet about six months ago from now on.(so he did factory reset, but his still the same now.)  i guess this tablet has technical difficulty.  

i'm living in korea and asked for a chat service on the dell official website, but they just gave me an international call number.  it seems not like solving this problem.

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RE: dell tablet 7840 issue

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june park,

Click the link below for the support phone number in Korea. This is US based Forum.

http://dell.to/2hn6Ugw


Social Media Support
#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Where do I find my Dell PC Service Tag or Express service code?
Where do I post SA (SupportAssist) issue/questions?
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Moderator
Moderator

RE: dell tablet 7840 issue

Jump to solution

june park,

Click the link below for the support phone number in Korea. This is US based Forum.

http://dell.to/2hn6Ugw


Social Media Support
#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Where do I find my Dell PC Service Tag or Express service code?
Where do I post SA (SupportAssist) issue/questions?
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