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June 30th, 2015 09:00

venue 11 pro 7130/7139: "windows 10 not suported on this device"


on dell venue 11 pro 7130/139 support page, a banner tells me that "windows 10 operating system not supported on this device".

I spent about 1600 euros less than a year ago.... is one of the top dell products on the store today...  and i cannot update it to windows 10?!?

this is the way DELL takes care about it's customers....

well done, DELL, well done....never.. NEVER buy another dell in all my life...

828 Posts

July 7th, 2015 14:00

We will be releasing an updates BIOS and drivers for Win 10.   They are not released yet.

828 Posts

July 30th, 2015 11:00

Working to get the support.dell.com stuff corrected - this platform is supported.

30 Posts

August 6th, 2015 23:00

Working to get the support.dell.com stuff corrected - this platform is supported.

16 Posts

July 6th, 2015 19:00

Way to be overly dramatic. There's nothing in this disclaimer that mentions they will NEVER support Windows 10, merely that it is CURRENTLY not supported, which makes sense, considering that Windows 10 is still in BETA and has not actually been released to manufacturers.

Any device that is built for Windows 8 will be naturally supported for Windows 10, as Microsoft is providing this as a FREE upgrade to all Windows 8 users.

Btw, I'm running Windows 10 on both a Venue 8 pro and a Venue 11 7140 and everything is working fine.

6 Posts

July 7th, 2015 01:00

you may be right.

but please consider this: i have a 7139 with 3G WWAN module, a dell wireless 5570e, manufatured by sierra wireless.

there is no way to get this module to work on windows 10..  latest driver was released in february and doestnt' work.

some other devices (like the 7940) use the new 5808e modules, and it's latest drivers was released less than a month ago.

seems that there is no more support for the old module....

6 Posts

July 29th, 2015 07:00

Finally, the day is here.. now, on the venue 11 pro support page, i can find this messages.

What does it mean? i cannot believe that DELL not tested win 10  on that device (one of the flagship device) since october..

problably this mean that some device used in this product are market as legacy and deprecated by the manufacturer  and cannot work with windows 10.


legacy device on a top level device?!?

P.S.: BTW, as promised, there is a new bios ...

4 Posts

July 30th, 2015 07:00

Fingerprint reader also is not working on Windows 10

6 Posts

July 30th, 2015 07:00

@ muciumbe,

that's not true.

fingerprint reader currently working on my 7139.


after upgrading to windows 10, there is an update driver in windowsupdate.

if you still have problem, get this:

www.dell.com/.../DriversDetails

4 Posts

July 30th, 2015 08:00

No update of this driver for me. But i will try from the link you mentioned. Thanks mate

1 Message

July 30th, 2015 12:00

will you be releasing bios for Inspiron 15r 5110 for Windows 10?  If so do you have a time frame?

1 Message

July 30th, 2015 19:00

Just installed Windows 10 and my Bluetooth ha stopped working

This device cannot start. (Code 10)

STATUS_DEVICE_POWER_FAILURE

Bluetooth is not showing up in Device Manager, only in device

 system devices

 

1 Message

July 30th, 2015 21:00

I upgraded to Win 10 Pro 64 bit earlier today, however had to use the "Go Back" feature to roll back to Windows 8.1 Pro due to no WiFi.  I had incompatible drivers for the Dell Wireless 1537 802.11a/g/n adapter.  Device manager showed them installed properly, however Windows did not see any Network Adapters under Control Panel > Network Connections.  Please issue driver updates for Win10 Pro 64-bit!

1 Message

July 30th, 2015 23:00

I am trying to upgrade my dell venue pro 7130 to windows 10, I did a clean install and I was not allowed to activate windows with my dell's windows 8 activation code. How can i get the activation work? Please direct me to the right direction. 

6 Posts

July 31st, 2015 02:00

you cannot perform the upgrade in that way.

Gabriel Aul said on twitter:

"Once you upgrade W10 w/ the free upgrade offer you will able to clean reinstall Windows 10 on same device any time"

so,, first you need to upgrade from your current OS through windowsupdate and not with a clean install.

in this way, your license will be "upgraded" to windows 10.

after that, you can perform a clean install usinng the ISO file provided by microsoft.

3 Posts

July 31st, 2015 02:00

Well I have a 1 year old Baytrail x64 and here the setup of the update won't start nor the Media Creation Toolx64.

It simply doesn't respond to all the effort although on current 8.1 it works flawless.

So I don't know why the whole upgade session won't start.

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