Unsolved
This post is more than 5 years old
1 Message
0
2363
Call Home for Unity - No ESRS
Hi -
Is there a way to set up Call Home for Unity outside of using ESRS? We do not currently leverage ESRS. If so, does anyone have any documentation on this set up?
Thanks
Rainer_EMC
8.6K Posts
0
January 4th, 2017 09:00
You can use the integrated ESRS Client on the Unity system so that you dont need an extra ESRS Gateway.
It does require the necessary ports allowed on the firewall - see the Unity ESRS manual
Other than that there is no other callhome to EMC Support (modem, EMail,...) currrently supported
nakasy1
4 Posts
0
February 20th, 2018 00:00
Hi,
If Unity OE 4.1.0.8940590 or more, less than 4.2, please refer KB 503650
https://support.emc.com/kb/503650
Unity: How to configure call home without ESRS [User Correctable]
If Unity OE 4.2 and Later, ConnectEMC can be configured via uemcli commands as well per KB 502699 https://support.emc.com/kb/502699