Call Home for Unity - No ESRS

[M_Koeb]

Hi -

Is there a way to set up Call Home for Unity outside of using ESRS? We do not currently leverage ESRS. If so, does anyone have any documentation on this set up?

Thanks

[Rainer_EMC]

You can use the integrated ESRS Client on the Unity system so that you dont need an extra ESRS Gateway.

It does require the necessary ports allowed on the firewall - see the Unity ESRS manual

Other than that there is no other callhome to EMC Support (modem, EMail,...) currrently supported

[nakasy1]

Hi,

If Unity OE 4.1.0.8940590 or more, less than 4.2, please refer KB 503650

https://support.emc.com/kb/503650

Unity: How to configure call home without ESRS [User Correctable]

If Unity OE 4.2 and Later, ConnectEMC can be configured via uemcli commands as well per KB 502699 https://support.emc.com/kb/502699