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Problem expanding LUN
We have UNITY600 system which updated the OE to 4.5.1.0.5.001.
now we want to expand a LUN on a POOL with free capacity but when expanding LUN, we faced en error that there is no capacity to expand.
Whats is the problem ? is there any issue with this OE ? how can resolve the issue ?
surprised !!!!! I think there is a bug and problem with new UNITY OE.
we can create a new LUN and expand it on the POOL. but cant expand the first LUN !!!!
Anyone can help ?
Need urgent reply and help.
Rainer_EMC
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May 8th, 2019 05:00
M.Hani
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137 Posts
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May 15th, 2019 00:00
surprised EMC known this bug in code 4.5 but recommend to upgrade to this as target code !!!!
Rainer_EMC
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May 24th, 2019 07:00
do you have a bug number or any indication that it is actually a bug ?
M.Hani
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May 28th, 2019 01:00
I found a resolution for this bug. Hope EMC release the new patch asap.
M.Hani
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137 Posts
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May 28th, 2019 01:00
Rainer_EMC
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June 3rd, 2019 03:00
what is the bug number ?
JohnTsitsiklis
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June 24th, 2019 08:00
I opened an SR and waiting for response . I should have opened as S1 but I though that I am doing something wrong.
Once I saw your post I regret it because all my work is going one day back.
very poor quality control, DellEMC, very poor QA and it is still not fixed!!!
M.Hani
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137 Posts
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June 25th, 2019 04:00
it is not good that for every LUN expansion crate support case and wait for EMC support to come and extend the LUN.
Surprised after 3 months still no patch released to resolve this issue. !!!!!
Rainer_EMC
8.6K Posts
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June 25th, 2019 04:00
If you do have the same issue that shows error code 0x670100b there is actually a knowledgebase article about it.
customer service should be able to help you with a workaround and advise on a fix
Rainer_EMC
8.6K Posts
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June 25th, 2019 04:00
this is NOT happening for every LUN expansion
only on specific cases with thick LUNs and if you have less space available in the pool than the new LUN size
M.Hani
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137 Posts
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June 25th, 2019 04:00
The problem related to V9 HDD firmware package and the OE target code
M.Hani
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137 Posts
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June 25th, 2019 05:00
there is a bug in OE target code with V9 HDD firmware package. No LUN can be extended even the POOL has enough capacity space.
Rainer_EMC
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June 25th, 2019 06:00
what is the SR / bug number ?
M.Hani
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June 25th, 2019 23:00
the error code : 0x670100b
Cause:
Due to a known code issue on Dell EMC Unity 4.5 OE, the current size of the LUN is incorrectly calculated.
Resolution:
Please contact Dell EMC Technical Support or your Authorized Service Representative, and quote this Knowledgebase
article ID.
Primary Product:
Dell EMC Unity Family
Product:
Dell EMC Unity Family,Dell EMC Unity All Flash,Dell EMC Unity Hybrid,Dell EMC Unity 300F,Dell EMC Unity 350F,Dell
EMC Unity 400F,Dell EMC Unity 450F,Dell EMC Unity 500F,Dell EMC Unity 550F,Dell EMC Unity 600F,Dell EMC Unity
650F,Dell EMC Unity 300,Dell EMC Unity 400,Dell EMC Unity 500,Dell EMC Unity 600
Problem Code:
Code Bug
Error Code:
0x670100b
Rainer_EMC
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June 26th, 2019 06:00
looks like this kb - which has nothing to do with any HDD firmware version
531699 : Dell EMC Unity: Pool LUN expansion fails with error code 0x670100b (Dell EMC Correctable) https://support.emc.com/kb/531699