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Trouble with downloading the Unity VSA .OVA file
I have been trying to download the Free Unity VSA .ova file and it is not working. After clicking the link to download it asks me to login which I do. This brings another window that says to download. I click there. A pop up window opens which looks like it is attempting to go to the following address http://downloads.emc.com/emc-com/auth/usa/UnityVSA/UnityVSA-4.0.0.7329527.ova . This window eventually times out and states..
An error occurred while processing your request.
Reference #98.a7461160.1463668906.26c421eb
The reference code does change every time though. I have tried using multiple browsers (IE, Firefox, Chrome). I have even updated all of the browsers as well as tried downgraded version to no avail. Is anyone else having problems with the download link? Is there another link that we can use to get the .OVA file?
m_makadmeh
43 Posts
0
May 22nd, 2016 01:00
Hello,
Use https instead ... it is working fine
https://downloads.emc.com/emc-com/auth/usa/UnityVSA/UnityVSA-4.0.0.7329527.ova
fjasboka
4 Posts
0
May 20th, 2016 01:00
Same problem. Tested with firefox and chrome.
Anonymous
5 Practitioner
5 Practitioner
•
274.2K Posts
0
May 20th, 2016 06:00
I am having the same issue. Download never starts. Tried different browsers, even different OS's.
I get a pop up box that says "waiting for downloads.emc.com"
Regards,
Don
Anonymous
5 Practitioner
5 Practitioner
•
274.2K Posts
0
May 20th, 2016 07:00
Eventually it times out with:
An error occurred while processing your request.
Reference #98.9630fea5.1463752978.22b5d5
Rainer_EMC
8.6K Posts
0
May 20th, 2016 08:00
Thanks for the feeback
I’ll get it looked at
beslvo
1 Message
0
May 20th, 2016 14:00
Still not working!
Sherin_George
3 Posts
1
May 22nd, 2016 05:00
Hello,
Please try following link..
https://support.emc.com/downloads/39955_UnityVSA-(Virtual-Storage-Appliance)
Rainer_EMC
8.6K Posts
1
May 22nd, 2016 07:00
Yes – for some reason download via https works whereas the regular download linking to http doesn’t.
I will let EMC IT know to troubleshoot
tafafafafa
1 Message
0
May 23rd, 2016 00:00
I hope you will confirm for EMC IT as soon as you can
Thank you and best regards
Rainer_EMC
8.6K Posts
1
May 23rd, 2016 04:00
Hi
Could you please confirm that you tried downloading use the secure http link and it didn’t work ?
https://downloads.emc.com/emc-com/auth/usa/UnityVSA/UnityVSA-4.0.0.7329527.ova
Anonymous
5 Practitioner
5 Practitioner
•
274.2K Posts
0
May 24th, 2016 13:00
Hello Rainer,
I used the earlier link and I was able to download it w/o issue.
Thank you.
Don
Rainer_EMC
8.6K Posts
0
May 24th, 2016 13:00
Hi guys
the download page has now been changed to https and should now work.
Please let me know whether it works for you or not.
If not please describe which pageflow you used to download
thanks
Rainer
kelleg
4.5K Posts
0
June 6th, 2016 08:00
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glen