Unity

Last reply by 09-21-2022 Unsolved
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2 Bronze
2 Bronze
2668

Unity VSA Community Edition - Unable to Obtain License - Not Connect. Verify Network

Hi All,

  Looks like the eval license request site is broken once again.  I'm starting this new thread to increase visibility.  In terms of this problem. I've:

  1. Logged into support.dell.com
  2. Made sure that my account was signed it on the eval request site.
  3. Attempted via multiple browsers.
  4. Verified that the VSA can ping delltechnologies.com.

 

John_O_0-1634049069096.png

  Is there any alternative way by which to request a license?

Is this eval license site supported by traditional Dell Tech support channels or an internal Dell Tech site managed by IT?

Replies (18)
2 Bronze
2 Bronze
740

still not working till today, any help? 

2 Bronze
2 Bronze
718

29 March 2022 and still not working

716

Hello Stamoulisk,

We are still working on resolving the website issue for getting a unity vsa license.  We are aware that many customers are needing this for their business and we are working quickly as we can to resolve this issue.


DELL-Sam L
Social Media Support Enterprise
#IWork4Dell

898

Unable to generate eval license as well.

Hopefully, this gets fixed. I need to perform simulation for my customer.

2 Bronze
2 Bronze
623

The fastest way to obtain the license key is to open SR.

541

Hello Bro I have the same issue!!

539

Hi,

We are still working on resolving it. You may be able to generate a license in incognito mode. If that doesn’t work you will have to contact phone support.

  • Contact the Dell EMC Support Line by calling 800-782-4362(Or Your countries support number), option 4, option 4, (at any time) and they will assist you and/or create an SR on your behalf.

           Information needed in the Service Request:

  • Software Part Numbers – 456-110-674    UnityVSA CE 4TB=IC
  • Quantity/Capacity – Qty 1

           Machine information: UUID

           Site Info

           If this is a Dark Site, please inform Licensing of this

           Reason for trial license = UVSA CE Trial License Website is down


Thanks,

DELL-Josh Cr
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell

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2 Bronze
2 Bronze
42

Called Dell and they couldn't help without serial number.

38

Hello all-names-taken,

Can you send me a private message with the following information in a private message.

Your Name:

Company Name:

Email Address:

Phone#:

Address:

UUID:


DELL-Sam L
Social Media Support Enterprise
#IWork4Dell

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