Cannot upgrade UNIVMAX because lockbox password is incorrect

[BudaiZolt_]

Hi,

I am trying to upgrade from 8.0.1.7 to 8.0.3.4. During install it asks for lockbox password. After I type it in, I get a message:

"Incorrect lockbox password for Unisphere for VMAX

Please ensure that you have entered the lockbox password correctly."

However I am sure, I am using the right password. Any idea what could be the problem here? Server is Redhat Linux.

Thanks,

Zoltan

[Anonymous]

Hi Zoltan,

You could try restart the Unisphere box and see if you are able to login with the password you have. Otherwise, you could also try resetting the lockbox password with a new password:

Windows: service.bat updatessv <lockbox_password>

Linux: ./initcst.sh updatessv <lockbox_password>

Once password is changed, the SMAS service needs to be restarted. Hope this helps.

[Anonymous]

This does not reset password, but updates the persistent system values of the execution env the lockbox is "imprinted" onto. The command is useful only when the hardware upgrades exceed a certain limit.

[bhowen]

I've seen lockbox issues and have had to run through something like this to resolve them...

cd /smas/SMAS/jboss/standalone/bin

./cstadmin initialize -overwrite ../data/cst -passphrase=xxxxxx

./cstadmin sign-file SmcLocalDirectory -cstdir=../data/cst -passphrase=xxxxx

If the cstadmin command fails, verify that you are pointing to the following libraries:

Linux:          export LD_LIBRARY_PATH=../lib:$LD_LIBRARY_PATH

Windows:   set PATH=..\lib;%PATH%;

[Anonymous]

Incorrect. The cstadmin executable is not shipped with 8.X