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Cannot upgrade UNIVMAX because lockbox password is incorrect
Hi,
I am trying to upgrade from 8.0.1.7 to 8.0.3.4. During install it asks for lockbox password. After I type it in, I get a message:
"Incorrect lockbox password for Unisphere for VMAX
Please ensure that you have entered the lockbox password correctly."
However I am sure, I am using the right password. Any idea what could be the problem here? Server is Redhat Linux.
Thanks,
Zoltan
Anonymous
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June 23rd, 2015 12:00
Hi Zoltan,
You could try restart the Unisphere box and see if you are able to login with the password you have. Otherwise, you could also try resetting the lockbox password with a new password:
Windows: service.bat updatessv
Linux: ./initcst.sh updatessv
Once password is changed, the SMAS service needs to be restarted. Hope this helps.
bhowen
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June 24th, 2015 08:00
I've seen lockbox issues and have had to run through something like this to resolve them...
cd /smas/SMAS/jboss/standalone/bin
./cstadmin initialize -overwrite ../data/cst -passphrase=xxxxxx
./cstadmin sign-file SmcLocalDirectory -cstdir=../data/cst -passphrase=xxxxx
If the cstadmin command fails, verify that you are pointing to the following libraries:
Linux: export LD_LIBRARY_PATH=../lib:$LD_LIBRARY_PATH
Windows: set PATH=..\lib;%PATH%;
Anonymous
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June 25th, 2015 12:00
Incorrect. The cstadmin executable is not shipped with 8.X
Anonymous
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June 25th, 2015 12:00
This does not reset password, but updates the persistent system values of the execution env the lockbox is "imprinted" onto. The command is useful only when the hardware upgrades exceed a certain limit.