I am trying to upgrade from 22.214.171.124 to 126.96.36.199. During install it asks for lockbox password. After I type it in, I get a message:
"Incorrect lockbox password for Unisphere for VMAX
Please ensure that you have entered the lockbox password correctly."
However I am sure, I am using the right password. Any idea what could be the problem here? Server is Redhat Linux.
You could try restart the Unisphere box and see if you are able to login with the password you have. Otherwise, you could also try resetting the lockbox password with a new password:
Windows: service.bat updatessv <lockbox_password>
Linux: ./initcst.sh updatessv <lockbox_password>
Once password is changed, the SMAS service needs to be restarted. Hope this helps.
This does not reset password, but updates the persistent system values of the execution env the lockbox is "imprinted" onto. The command is useful only when the hardware upgrades exceed a certain limit.
I've seen lockbox issues and have had to run through something like this to resolve them...
./cstadmin initialize -overwrite ../data/cst -passphrase=xxxxxx
./cstadmin sign-file SmcLocalDirectory -cstdir=../data/cst -passphrase=xxxxx
If the cstadmin command fails, verify that you are pointing to the following libraries:
Linux: export LD_LIBRARY_PATH=../lib:$LD_LIBRARY_PATH
Windows: set PATH=..\lib;%PATH%;