VMAX SE/iSCSI port connectivity issue

Hi All,

My customer is having VMAX SE port connectivity issue. The port is configured and connected to Cisco Nexus switch, but Cisco switch can’t see MAC address from VMAX ports, which likely means VMAX ports haven’t even logged into the LAN switch.

We had PSE dialed in and confirmed SE port settings are correct. However the customer tested the switch port and confirmed switch port is fine.

Do you know if there is anything  in particular we are possibly missing? Thanks.

    Director Identification: SE-7G

Director Type : GigE

Director Status : Online

Number of Director Ports           : 1

Director Ports Status : [ON,N/A,N/A,N/A]

Director Connection Status         : [Yes,N/A,N/A,N/A]

Director Symbolic Number           : 07G

Director Numeric Number : 103

Director Slot Number :  7

Director Port: 0

Negotiated Speed (Gb/Second)     :  10

Director Port Speed (Gb/Second)  :  10

IPSec Support : No

iSCSI NAME : iqn.1992-04.com.emc:5000097300187198

iSCSI IP Address : 10.63.0.4

iSCSI IPv6 Address : ::/64

iSCSI Default Gateway            : 10.63.0.1

iSCSI Domain Name : N/A

iSCSI Netmask : 255.255.252.0 (fffffc00)

iSCSI iSNS IP Address            : 0:0:0:0:0:0:0:0/64

SCSI Flags

{

Negotiate_Reset(N) : Disabled

Soft_Reset(S) : Disabled

Environ_Set(E) : Disabled

HP3000_Mode(B) : Disabled

Common_Serial_Number(C)      : Enabled

Disable_Q_Reset_on_UA(D)     : Disabled

Sunapee(SCL) : Disabled

Siemens(S) : Disabled

Sequent(SEQ) : Disabled

Avoid_Reset_Broadcast(ARB)   : Disabled

Server_On_AS400(A4S)         : Disabled

SCSI_3(SC3) : Enabled

SPC2_Protocol_Version(SPC2)  : Enabled

SCSI_Support1(OS2007)        : Enabled

WP_Bypass(WPBP) : Disabled

}

         Fibre Specific Flags

{

Volume_Set_Addressing(V)     : Disabled

Non_Participating(NP)        : Disabled

Init_Point_to_Point(PP)      : Enabled

Unique_WWN(UWN) : Enabled

Access_Logix(ACLX) : Enabled

OpenVMS(OVMS) : Disabled

AS400(AS4) : Disabled

Auto_Negotiate(EAN)          : Enabled

VNX_Gateway_Direct_Attach    : Disabled

}