scartjuli
1 Copper

Re: symmetrix peformance analyzer - 24hr data

Hello, i have the same error with the database

               

SPA has detected the following system alert(s):             

1 CRITICAL (NEW)          

               

Symmetrix: 000292603398         

Timestamp: Fri Jan 17 16:52:52 CET 2014             

SMAS Server Name: XXXXXXXXXXXXXXXXXXXX  

               

               

Description: Critical database error occurred on host Chu01admvmax 

               

Severity: CRITICAL         

State: NEW       

Managed Object: SPA  

Server Timestamp: Fri Jan 17 16:52:52 CET 2014               

Alert ID: 000292603398-201401171652-S0           

Symmetrix: XXXXXXXXXXXXXX

Application: SPA             

Error Code: 3200             

SMAS Server Name: XXXXXXXXXXXXXXXXXXX

SMAS Server Canonical Name: XXXXXXXXXXXXXX 

I checked the antivirus and disabled it, but no differences.

Any ideas?

Many Thanks

Julien

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leif3
1 Copper

Re: symmetrix peformance analyzer - 24hr data

Hey Julien,

Is this a one time event or does it happen a lot?  I found that in my busier sites this occurs from time to time due to the ability of my Linux servers to keep up with the amount of data that is being collected and parsed through the database for Unisphere Performance Analyzer.

If this is a rare occurance I would not worry about it.  Turn off real time if you are not using it.  Also I suggest making sure you have the most recent upgrades to both solutions enabler and unisphere.  Make sure your memory is up to recommended requirements.  Also check your limitations on arrays and devices (10 arrays / 80,000 devices)  I think those numbers are correct but verify.  I found that I start hitting more bottle necks when we placed 8 arrays within one instance of Unisphere.  In some sites we are actually going to split the workload over two instances to help speed things up.

Thanks,

Leif

sauravrohilla
3 Cadmium

Re: symmetrix peformance analyzer - 24hr data

There can be other reasons for this problem.

1) May be the storstpd daemon is hung.

2) Database is not receiving the data.

restart of the storstpd daemon and smasdb service should take care of it. If not, contact emc support.

regards,

Saurabh

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scartjuli
1 Copper

Re: symmetrix peformance analyzer - 24hr data

Hello Leif,

It happens every 15-20 days. I'm not really worried about that, but i just wanted to know the reason of this errors.

I'm gonna check all the requirements, and my versions of SPA.

Many thanks for your help.

Julien

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