I installed the .ova provided by EMC yesterday and everything seemed to go smoothly. When I went to the Admin page though, "Service Info" field was blank and I am unable to register with my Vcenter. I read through the documentation provided, but I did not see any steps that I am missing. This is on a closed network with no Inter net access. Any help would be greatly appreciated.
Solved! Go to Solution.
The deployment is straightforward so I can't see you missing any steps. If you have not already, I would try rebooting the vApp and if that doesn't resolve it, redeploy it. I have not seen this particular issue, however.
Thanks for the quick response. I have deployed several times and even download the .ova twice thinking it was a corrupt download. Attached are some screenshots of what I am seeing. When I go to the Register VSI Plugin tab, all of the options are grayed out.
Was anything changed under "Manage Users"? If you click there, do you see any users other than 'admin'? If you can get there please send a screenshot.
You can also get the logs by doing the following, from the VSI 6.1 Product Guide on pages 68,69. The guide is available here - https://support.emc.com/docu52909_VSI_for_VMware_vSphere_Web_Client_6.1_Product_Guide.pdf?language=e...